What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. Excellent service. We have used Kent’s on two prior occasions.East Doncaster to Canterbury & Canterbury to Box Hill North.

    Chris, Box Hill North VIC
    (Box Hill North VIC to Holbrook NSW, July 2014)

    5
  2. Move completed in a timely and efficient manner. All staff helpfull and professional in their approach to the job and care taken to ensure goods well protected during move.

    Bruce, Rosslyn Park SA
    (Rosslyn Park SA to Hazelwood Park SA, July 2014)

    4
  3. The fantastic service always provided by Kent has made 4 moves in as many years almost a pleasure.
    Just to have Philipa in sales at the end of the phone to arrange the move and anything associated with it removes any extra stress. Change moving day ? no problem – Exactly what you need when trying to move a household.
    The boys who execute the move are always courteous , and SO hard working. Nothing is too much trouble for them, At the end of a long day they cheerfully put your furniture exactly where you want it – and it’s not a problem if you want a sofa moved two inches to the left.
    We always tell anyone who is moving to use Kents. You could not receive better service.
    Until we move again ……..

    Prue, Toorak VIC
    (Toorak VIC to Toorak VIC, July 2014)

    5
  4. The guys where friendly and did a excellent job in picking up and delivering the furniture.

    Frank, Christies Beach SA
    (Christies Beach SA to Moonta Bay SA, July 2014)

    5
  5. This is the second time I have used Kent to move my possessions and once again I have nothing but praise for the professionalism shown by all the staff at Kent. The recent move was very difficult at times due issues with settlement and the staff at Kent did everything possible to help me feel at ease during this process. Cannot thank them enough for all their help.

    Di, Caloundra QLD
    (Caloundra QLD to Mount Warren Park QLD, July 2014)

    5
  6. Thank you to all the staff at Kents who made our move so smooth, effective and efficient.

    Lynn, Balwyn North VIC
    (Balwyn North VIC to Kew VIC, July 2014)

    5
  7. We felt that the men that packed and loaded were very organised and so helpful; the team were so pleasant and efficient as it was a first time move for us.We would definitely recommend your co. to our friends.

    Margaret, North Beach WA
    (North Beach WA to Greenfields WA, July 2014)

    5
  8. The Service and communication from Erin was a stand out, one member in the pick up team in NZ had the wrong attitude to be in the removal game, Once again in Brisbane once the air cleared with the delivery operator things went well. Kent were much more expensive than other suppliers so i was expecting as good as quality as Erin through the supply chain that didnt happen, seems the delivery contractors need training in customer service to complete the promise

    Brenton, New Zealand
    (New Zealand to Carina QLD, July 2014)

    3
  9. Outstanding loading and unloading by the kent boys. They exceeded expectations.

    Olivera & Andrew, Mount Waverley
    (Mount Waverley VIC to Ashwood VIC, July 2014)

    5
  10. extremely pleased with the crew and the move. The crew was excellent. Thankyou.

    Teresa B, Concord West NSW
    (Concord West NSW to Oconnell NSW, July 2014)

    5

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