What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2870 reviews
  1. Hi Charmaine and the Kent team who assisted in our move last Wednesday

    Gail and I would like to acknowledge our appreciation for the move undertaken last week. We have used Kent previously and were impressed, but you have surpassed yourselves with every aspect of this move. The entire process worked well starting with Mariana Koleski undertaking the inspection and quoting, the contacts from Belinda Blashki and yourself from the quote, payments, updates and logistics to the amazing team on the day (Fernando, Lucca and Daniel). It all worked so well and the timeframe we had provided and your ability to meet it is appreciated.

    We would also especially like to acknowledge the team on the day – these three guys are amazing. From the moment they walked in at 9:15 am until they left us at 6:30 pm for the third and final delivery they were professional, caring and respectful of our property and just such a pleasure to have in our home and work with. They are a truly a credit to your company. It was a long day but they were as happy and convivial when they left as when they arrived. We were literally blown away by the team.

    Our apologies for not getting this feedback to you earlier, but we are just starting to get some sanity back following the move and unpacking and getting settled.

    Once again a big thank you. Cant speak highly enough of our experience.


    John and Gail Ryan, 1/272 High Street, Ashburton VIC 3147
    (1/272 High Street, Ashburton VIC 3147 to Apartment G2/12 Anthony Street, Glen Iris VIC 3146, September 2023)

  2. A massive thank you to Nigel and Andrew who packed up my mum’s house today at Marburg. The service you provided was outstanding and we can’t thank you enough. You are both very professional and hardworking, you work so well together and just get the job done. The effort you put into trying to get everything into one container was very much appreciated. You provided a stress-free day today for my Mum. Kent you are very lucky to have these amazing staff working for you, its staff like Nigel and Andrew that give your company a great name. Thanks again for your amazing work today.


    Karen Dillon, Marburg
    (Marburg to Tasmania, February 2023)

  3. Excellent service right from the initial call to Brianna for a quote. Timely and professional quote. Hassel free initial booking and again when we had to change the Uplift date – office staff very helpful and accommodating. Requested an A Team for the Uplift and unloading and that’s what we got – Klever, Aron and Gabriel. Thanks to all for an excellent and stress-free removal service.


    Deborah, The Gap, QLD
    (The Gap, QLD to Pimpama, QLD, December 2022)

  4. Packers were absolutely amazing. Packers and crew were super efficient and professional. Very good experience and would use definitely use again.\n


    Donna, Gladesville, NSW
    (Gladesville, NSW to Ryde, NSW , December 2022)

  5. Darren was great. He was really flexible and cared about what happened. Delivery crews were friendly, amicable and made the process easy. All the ground staff were really helpful. Darren, Linda, Junior, Keiran deserves a shout out. I felt safe with Kent.


    Marie, Hoppers Crossing, VIC
    (Hoppers Crossing, VIC to Kirwan, QLD, November 2022)

  6. It was awesome experience. I’ve moved 23 times and it was the best crew we’ve had. Anton, James and the other gentleman were brilliant. They were on time, service was perfect, and they went hammer and tong. They did things like put blankets down as not to spoil the new floor. So careful wrapping every piece of furniture. Couldn’t ask for more.


    Seema, Glenwood, NSW
    (Glenwood, NSW to Winston Hills, NSW, December 2022)

  7. Everybody I dealt with with provided excellent service: Nikki in Sales, Jodi who managed the process, the crew who picked up the delivery in \nPerth and Carlos and team who delivered in Victoria. All very responsive, flexible and all went to great lengths to provide excellent service. My appreciation and thanks to all.


    Jane, Fremantle WA
    (Fremantle WA to Kew, VIC, November 2022)

  8. Just had my 41 boxes delivered by Daryl & Ted. Excellent service on what is quite a muggy day. Happy to recommend them both & by extension KENT as a delivery service.
    On the other end of this was Anglo Pacific who picked up in London end of July. It’s a process which can seem daunting at first. However using their kit & following instructions all has turned out as l had hoped it would.
    Thanks to All concerned 🙏


    Gary Bellamy, London
    (London to Nambour, July 2022)

  9. I was very busy with work and Kent took all the stress away from my move. Great comms, friendly people and the packing service was wonderful when pushed for time. All my things arrived safe and sound on the other side of the country – and they arranged for my car to go as well. They even come and collect all the boxes and packing paper when you are ready. Highly recommended.


    Michelle S, South Yarra, VIC
    (South Yarra, VIC to Subiaco, WA, September 2022)

  10. We would like to express our thankfulness and appreciation to the super crew at Kent. Scott, Matt and Jack, who helped us to lift all the stuff to our new Adelaide home. Chris, the estimator in Wodonga, the packer, Danny from Melbourne and the lifting crew in Wodonga. The team is so professional, efficient, friendly, polite and so careful. They made everything so easy and positive.

    We highly recommend Kent to everyone, who would like to have a stress free moving.


    Sau, Wodonga, VIC
    (Wodonga, VIC to Adelaide, November 2022)

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