What Our Customers Say About Us

Over the last 70 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2810 reviews
  1. My mum has moved from Melbourne to Ballarat & just before the move has gone into hospital. I’ve been taking care of all the moving “stuff”.
    2 containers of her belongings came this morning with the most amazing men!
    They have been so understanding, so gentle with her belongings & just wonderful people! I cannot thank them enough for making this move so much easier.

    5

    Linda Rosier, Eltham
    (Eltham to Lake Gardens, September 2021)

  2. Since my boxes arrived in Sydney from UK, Kent removals have given exceptional service. Geetha communicated well and always dealt with my enquiries efficiently and professionally. Due to Covid restrictions delivery was delayed but Geetha reassured me my boxes would be stored safely which they were. The delivery guys were superb on day of delivery despite them having a long hard day they arrived on planned day and completed the service politely and with smiles. Thank you to the whole team involved in delivering my personal items through such difficult and challenging times. Without question I recommend this company for their brilliant service.

    5

    Nicolle Dieumegard-Thornton, Sydney
    (Sydney to Kiama, September 2021)

  3. Our experience with Kent was terrific. Our move was from Nth Qld to the Lockyer Valley. Len and the office team at the Nth Qld Stuart depot where amazing. We chose to have a partial pre pack and the team were so efficient. Our 2 containers of belongings was uplifted and stored with Kent for a few weeks as we had not found our new home. A quick phone call to Kent once we had our new home and a delivery date was booked. Both teams on uplift and downlift were very professional, keeping us informed at all times.
    We would have no hesitation in recommending Kent removals.

    5

    Joanne, Nth Qld
    (Nth Qld to Lockyer Valley Qld, July 2021)

  4. Absolutely professional work was quick, efficient, friendly and cost effective. John is a true gentleman with over 30 years experience and his staff where equally effective in the whole experience.

    Thanks John for your hard work and even cleaning out my garage for free

    5

    Peter Dimitrakopoulos, Rosebery
    (Rosebery to Rosebery , August 2021)

  5. Fantastic service, took great care of our belongings and worked incredibly hard. Citipower cut off electricity to our new building the day of the move – with no elevator and little light in the staircase, the guys from Kent still powered through and completed our move in incredible time, never even stopping for a break! Above and beyond, for sure!

    5

    Alexander L, St Kilda
    (St Kilda to Balaclava, July 2021)

  6. Excellent, efficient service. All staff were friendly and professional. Highly recommended.

    5

    Neil, Hahndorf, SA
    (Hahndorf, SA to Magill, SA, May 2021)

  7. I would like to thank Kent and in particular Nick and Karl for being prompt and efficient. These young blokes attitude and ability to meet the challenges encountered with moving was first rate. The street was tight, Primary School kids being picked up and inclement weather! On top of this the amount of white goods, furniture and household items we had was extreme, never again! Even though the container was large, I had serious doubts whether it would all fit. The boys rose to the occasion and erased all our doubts.
    Well done Nick, Karl and Kent.

    5

    Alex & Anthaea, Newport, Victoria
    (Newport, Victoria to Brisbane, Queensland , May 2021)

  8. Kent was very helpful and accommodating throughout process. Early arrival was unexpected but very welcomed. Thanks team!

    5

    Barry, Malanda, QLD
    (Malanda, QLD to Rosebery, TAS, April 2021)

  9. Excellent service. Friendly staff. Everything was above our expectations. No damage of any kind. Would thoroughly recommend Kents to anyone.

    5

    Peter, Lara, VIC
    (Lara, VIC to Girraween, NT, April 2021)

  10. Thanks – the service from start to finish was excellent

    5

    Anastasia, Abbotsford, VIC
    (Abbotsford, VIC to Northcote, VIC, April 2021)

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