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Preparing to move
We've compiled the most important information to help you get the most out of your experience. Can't find what you're looking for? Contact us.
Start as early as practical, especially for interstate moves, peak periods, larger homes or moves involving storage and several providers. Early planning gives more time to secure preferred dates and coordinate access.
Insurance is recommended to protect your belongings during transit.
Typically one to two hours depending on complexity.
At least three months before the intended move.
Remove personal items, ensure tyres are inflated and fuel is under one-quarter.
Yes, all lifting and loading are handled safely.
Yes, basic disassembly and reassembly are included.
Through open or enclosed carriers depending on needs.
No. They should be requested and confirmed as written inclusions. Check who supplies each service, what the scope covers and whether separate fees or conditions apply.
Customers receive updates from the logistics team during the journey.
There is no hard and fast rule as every move is different. It all depends on how prepared you are, how much you are moving and accessibility at each address, traffic and so on. We charge a fixed rate of 30 min travel time each way (provided you live within 50 km of the CBD) which means you won’t pay more if there is a hold up or traffic. Our Kent furniture removalists are some of the best in the business and guarantee that they will move you as fast and as stress-free as possible.
Insurance can be added to any moving package.
Yes, Kent will align the moving date with settlement day.
A full-service removalist can coordinate packing, protective wrapping, loading, transport, unloading, unpacking and storage. Depending on location and the agreed scope, related cleaning and utility connection support may also be arranged.
As early as possible before the planned move.
Keep identification, medication, keys, chargers, valuables, contracts, important documents and immediate essentials with you. Do not place prohibited or hazardous items in moving cartons.
Cats, dogs and some small animals.
Furniture assembly, small repairs, and installations.
Yes. A useful full-service plan is modular. You might choose fragile-only packing, transport and storage, while managing general packing and utilities yourself.
Move during off-peak times, declutter before your move, and consider professional packing to avoid damage.
Depending on preparation, it can take 1–2 days. Our professional packing services speed up the process.
Kent can tailor professional packing from selected fragile items or individual rooms to a whole-home pack. Ask for materials, timing and items that cannot be packed to be listed in the quote.
Electricity, gas, water, internet, and phone.
Around six to eight weeks before your desired move date.
Yes, trained professionals handle all item types safely.
Most are completed in one day.
Yes, delivery and unpacking can be arranged at arrival.
Yes, Kent provides packing, storage, and disposal options.
Mid-week moves are often more affordable than weekends because there is less demand. Choosing a Tuesday, Wednesday, or Thursday can help you secure better availability and potentially reduce costs compared to peak moving days.
