What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
wonderful service.
thank you so much.
Emma, Armadale VIC
(Armadale VIC to Armadale VIC, July 2014)
Thanks for de-stressing our move!
Diana, Abbotsford VIC
(Abbotsford VIC to Richmond VIC, July 2014)
Shawn’s crew were very professional
Allen, Wyoming NSW
(Wyoming NSW to Lisarow NSW, June 2014)
Apart from the change of removal date everything went exceptionally well. Start to finish.
Mike & Carol, New Farm QLD
(New Farm QLD to Kangaroo Point QLD, June 2014)
A highly complicated move. This would have been a significant challenge for any professional. Josh Walker and his crew from Kent were exceptional. They tackled all challenges head-on and with high spirits. With only very minor breakages (we had a lot of kit with odd shapes and sizes) we were most pleased with the outcome. I would definitely recommend Kent, and would call them first if ever we moved again. Many thanks and congratulations on a job very well done lads.
Chris, Palmerston ACT
(Palmerston ACT to Long Beach NSW, June 2014)
My experience with Kent was excellent from start to finish. The crew who did the pick-up and drop off did so in fantastic form and I suspect one of them might have been fit enough to perform in some sort of olympic endurance event. I did have a minor issue regarding payment and this was resolved well in a very professional manner by Kent management. I can definitely recommend them to anyone who is considering their service.
Joshua H, Mulgrave VIC
(Mulgrave VIC to Mulgrave VIC, July 2014)
The woman (Wendy) who handled all the phone queries, explanations and organisation was outstanding – sympathetic, knowledgeable, efficient. The 2 men who did some packing and uplift were excellent – very competent, reassuring, pleasant and hard-working. My son and daughter-in-law dealt with the overseas partner and were also pleased with them. The shipment was delivered safely to their door less than 10 weeks after uplift. All in all, a very positive experience.
Llewella M, Camp Hill NSW
(Camp Hill NSW to London, UK, June 2014)
The most important factor for me was to use great care with our valuable wooden furniture (to avoid scratches) and also to avoid scratching the walls of both uplift and delivery houses. Nothing was lost or damaged in the move and it was all done efficiently, with the furniture placed in the correct rooms at the delivery house. Thank you!
Angela, Railway Estate, QLD
(Railway Estate, QLD to North Ward, QLD, May 2014)
The Kent team were so experienced, helpful and friendly, at every stage I felt calm and reassured: I knew that everything would go well – and it did. They were efficient and reliable and I would have no hesitation in recommending them to anyone. Moving abroad has its stresses, but with Kent the relocation of your ‘stuff’ can certainly be knocked off the list of worries. Can’t thank you enough. (They’re even coming back to collect the excess boxes/packing paper – once everything has been unpacked – fabulous service!)
Sarah, United Kingdom
(United Kingdom to Wanneroo, WA, May 2014)
We were very happy with all the service. The day went smoothly and the uplift crew were happy to relocate our piano to a new storage area on the same day.
Leonie, Surrey Hills, VIC
(Surrey Hills, VIC to Surrey Hills, VIC, May 2014)