What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
First class service from you, a seamless service from Australia to the UK. As I didn’t know how to start the removal process, your staff provided all the information I needed and nothing was too much trouble for you. Thank you for your help.
Joanne, Dawesville, WA
(Dawesville, WA to Hampshire, UK, September 2013)
The ease of dealing with the move assisted my wife and I, it was seamless and took a lot of stress out of moving. The communication was exemplary. I had my car relocated as well and this was so easy to get organised. Kent just did everything, I just had to supply an address and a phone number. The staff that picked up and dropped off were excellent and I would call Kent again in a heartbeat for any future moves. Thanks to all the staff involved. A job well done.
Mark, North Ward, QLD
(North Ward, QLD to Windsor, QLD, October 2013)
The whole experience was seamless, from the moment I obtained a quote through to the delivery to my new home. Jodie who provided the quote was very thorough with her follow through. The staff at Kilburn where I picked up the cartons were very friendly. The uplift crew Jason and Graham were brilliant – they arrived on time and any potential snags were overcome with ease. I would definitely use Kent again. Thanks to all concerned.
Neville O, Medindie, SA
(Medindie, SA to North Adelaide, SA, October 2013)
The crew were fantastic and we were extremely pleased with the service overall. I would be very happy to recommend Kent to our friends and family.
Karen G, Epping, NSW
(Epping, NSW to Warrawee, NSW, October 2013)
The removal process for us was a pleasure. The boys who managed the move were professional and managed what is a stressful time with expertise and understanding.
Sue and Kym J, Hawthorn, VIC
(Hawthorn, VIC to Belmont, VIC, October 2013)
Having three young children made this move more challenging than previous times. Engaging Kent to complete the packing for us was the best thing as it made it much simpler for us. We had a grand piano as well which the Kent team were very proficient in moving and reassembled it at the new house perfectly. Taking away the boxes for us rounded out a great overall service.
Matt S, Ashburton, VIC
(Ashburton, VIC to Malvern, VIC, October 2013)
Kent has been amazing throughout this whole experience and has gone above and beyond what was required of them. I am not planning to move ever again, but if i do, i will defintnly use them again and will recommend them to all my friends.
Marie B, Palmerston, ACT
(Palmerston, ACT to Crace, ACT, October 2013)
My wife’s comment when asked about the move – “THEY WERE TERRIFIC”. There is no praise higher than that!
Michael, Emerald, VIC
(Emerald, VIC to Emerald VIC, October 2013)
Thanks team – the whole experience with Kent was superb! Not only were you simple and easy to deal with, everything with the pack / move / unpack was so efficient! All of your team were friendly and willing to help out with all small details and I certainly will be recommending Kent to anyone I know who is moving!
Jason, Newington, NSW
(Newington, NSW to Newington, NSW, September 2013)
Kent took the ‘nightmare’ out of shifting. We are very grateful to all Kent staff who took such good care of our every need.
Ralph, Newcastle, NSW
(Newcastle, NSW to Erina, NSW, September, 2013)