What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2870 reviews
  1. Thank you for making our move to Australia less stressful by the smooth running, communication and cooperation between Kent and our UK agent.

    Mr and Mrs Sullivan, United Kingdom
    (United Kingdom to Essendon, VIC, September 2013)

    4
  2. Everyone from Kent was superb, from start to finish. The move went without a hitch, no damage whatsoever to anything, and the crew were amazing in their abilities to move everything, and stack it all effortlessly and safely. We’re thrilled with Kent and won’t hesitate to use them again.

    Kent D, Ravesby, NSW
    (Ravesby, NSW to Grasmere, NSW, September 2013)

    5
  3. The two young men packing and relocating our furniture did a great job!

    Zita and Ross M, Balwyn North, VIC
    (Balwyn North, VIC to Black Rock, VIC, September 2013)

    4
  4. Despite the poor weather on uplift, the guys went the extra mile to keep everything dry. All packing and removals staff were extremely pleasant and courteous and arrived at the given times. Would have no hesitation in using Kent’s services in the future. Well done and thank you.

    Tony S, Secret Harbour, WA
    (Secret Harbour, WA to Dunsborough, WA, September 2013)

    4
  5. Absolutely outstanding service, would highly recommend your company and wouldn’t hesitate to use you again. Thank you!

    R Aston, United Kingdom
    (United Kingdom to Flagstaff Hill, SA, September 2013)

    5
  6. We were so impressed by the way Kent handled our move, which was not easy as we had a difficult access to our new home. The guys worked 12 hours with no complaints and were always polite. Will, the man in charge, was tireless in his efforts to make us happy, right down to getting our beds together at the end of the day. We could not have been happier with the whole process. Thank you Kent!!

    Diana, Killarney Heights, NSW
    (Killarney Heights, NSW to Newport, NSW, September 2013)

    5
  7. Very personal and professional service. Could not fault the service. Very happy we chose Kent. Thank you for making our move seamless.

    Sally, Townsville, QLD
    (Townsville, QLD to North Ward, QLD, September 2013)

    5
  8. No unresolved issues at this stage. Our goods have been packed really well. We were particularly impressed with Matt and Norwin. The guys did a fantastic job moving us, getting everything put in the right place, providing assistance and repositioning furniture.

    Barry, Inglewood, WA
    (Inglewood, WA to Inglewood, WA, September 2013)

    5
  9. Professional level at the uplifting end – was brilliant. Could not fault Xavier the estimator – he kept us in the loop from start to finish, attended to everything to perfection, packers never stopped running and were outstanding. Only one little ornament was damaged, which may well have been cracked prior to packing and I never liked it anyway so no issue particularly when you consider all the items that were move. Overall, a really good experience. Still have one car to arrive – Prixcar have also been really good, with one of our vehicles waiting for us in Devonport on our arrival, and also having been notified of the arrival of the car at its destination. This really made life easier and worry free for us. We must say this all started with Xavier who has been excellent from start to finish.

    5

    Joan H, Wynyard TAS
    (Wynyard TAS to Wynyard TAS, August 2013)

  10. We were very happy with the professionalism of all members of the Kent team. At all times we were kept informed of the shipping and delivery progress of our belongings and, as an added bonus, all items were delivered without damage.

    Brian H, Vancouver, Canada
    (Vancouver, Canada to Shailer Park, QLD, August 2013)

    5

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