What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
Great experience, prompt, no breakages, nothing lost, totally professional service. Clear that the Kent staff know their jobs and how to get it done right upfront.
Stella F, Forest Lodge, NSW
(Forest Lodge, NSW to Trundle, NSW, March 2013)
After all the trouble we had with our container prior to Kent assuming responsibility, and a little after (though admittedly not their fault), it was so lovely to have Libby take control and keep us aware of what was happening and the delivery boys were so lovely and helpful. Thank you.
Nadine S, Chile
(Chile to Cooroy, QLD, March 2014)
I would just like to mention, we thought the crew that unpacked our boxes were excellent – very professional and helpful.
Mandy, Hawthorn East, VIC
(Hawthorn East, Vic to NZ, February 2014)
The ‘leader’ of the pick-up crew was great. Had met him before. He had two assistants who were both learning. This made the leader’s task a bit more difficult as he was trying to supervise and guide both the other assistants.
Chris M, Golden Square, VIC
(Golden Square, VIC to Rosebud, VIC, February 2014)
Great job and everything got here on time.
Johannes, Heathridge, WA
(Heathridge, WA to Surin, Thailand, February 2014)
We moved from Melbourne to Perth, which is a big move after 23 years in Melbourne, but it was as stress free as possible with Kent. From the start it went smoothly, and everything was packed and delivered undamaged and on time. I would not hesitate to use Kent again if we ever moved again.
Greg B, Narre Warren, VIC
(Narre Warren, VIC to Morley, WA, January 2014)
The whole experience was smooth and very professional and friendly. The guys that moved us in were lovely they couldn’t do enough for us and nothing was to much trouble. Thank you Kent.
Kate B, Gosnells WA
(Gosnells WA to Morley WA, January 2014)
The two gentlemen who loaded and unloaded my things were absolutely fantastic. They were friendly and extremely helpful. I couldn’t praise them enough as they made a difficult time so much easier!
Sharon, Belmont, WA
(Belmont, WA to Baldivis, WA, January 2014)
Of the three guys that performed the delivery the two New Zealand guys were great! I’m sorry I don’t remember their names. Very obliging and helpful and really worked hard but were always pleasant and friendly.
Michael W, Malaysia
(Malaysia to Ninderry QLD, January 2014)
I am so happy with the service I received from Kent. Sharon Robertson who I dealt with from the office was extremely helpful and organised my move smoothly, the guys who performed uplift were so polite and nice, as were the guys who delivered too. This was around the 3rd time I have used Kent and I have had amazing service every time!
Dani, Palm Beach, QLD
(Palm Beach, QLD to Onkaparinga Hills, SA, January 2014)