What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2870 reviews
  1. No unresolved issues but would like to add our thanks as Kent made the interstate move so easy for us. We were impressed by their service, communications and professionalism and this all eased the stress of such a large move. Thanks again for all your help.

    Bernadette C, Dianella, WA
    (Dianella, WA to Camberwell, VIC, April 2014)

    5
  2. Very happy with Kent’s service and most importantly the careful handing of our gear was very appreciated. The crews were a happy lot and always very courteous.

    Sandra R, Thornlands, QLD
    (Thornlands, QLD to Cooroy, QLD, April 2014)

    5
  3. It has been the smoothest move we have ever made, the service was all it said it was and any issues were quickly resolved. Thank you Kent for a fantastic job!

    Alan R, Inglewood, WA
    (Inglewood, WA to Lancashire, UK, April 2014)

    4
  4. Exceptional service from a professional and competitively priced company. The streamlined inclusion of extra services took a lot of the stress out of an interstate move. Nothing was too much trouble for any extra requests I made.

    Vivienne, Reservoir, VIC
    (Reservoir, VIC to Evandale, TAS, April 2014)

    5
  5. My wife and I were extremely happy with our move which went without a hitch. Everything felt “right” from the start with our first meeting with Michael Bourke who was very experienced and professional. We wish to particularly thank the “moving crew” of Cliff, Ryan and Jacob who all worked very hard and long hours under challenging circumstances. They arrived on time, were helpful, polite, professional and we hope they are recognised for their commitment. Office staff also first class. We are glad we chose Kent.

    Bob, North Rocks, NSW
    (North Rocks, NSW to Wahroonga, NSW, April 2014)

    5
  6. Excellent, professional customer service from first phone call to delivery. Everything ran very smoothly, without a single hiccup. Thanks so much for taking the stress out of my interstate move!

    Anne, Camberwell, VIC
    (Camberwell, VIC to Millers Point, NSW, April 2014)

    5
  7. The crews worked like beavers. The jobs of wrapping the furnishings and loading the container were done efficiently. I noted the container’s ID number and followed its progress from Perth to the US. As I write this, the container is being x-rayed by US Customs. Fingers crossed it will soon be on its way to Cincinnati, OH.

    Paul, Fremantle, WA
    (Fremantle, WA to Ohio, America, April 2014)

    5
  8. I would like to say that Judy and Renee (the packers), and Kevin, Karen and Henry (the crew who uplifted and delivered my goods) were amazing. It was like family relocating me, not a paid company. Their attitude, professionalism and friendship was outstanding. Moving is stressful, but Kevin, Karen and Henry made the day great and despite being thoroughly exhausted, I haven’t laughed so much in a long time. Thank you.

    Elizabeth, Ahsgrove, QLD
    (Ashgrove, QLD to Marcoola, QLD, April 2014)

    5
  9. We have now moved with Kent on two occasions, intrastate and interstate. We were so pleased with Kent on the first move that we didn’t even bother to get a second quote for our big move from WA to Vic. Every staff member that we encountered was courteous, helpful and efficient and we would be very pleased to recommend this Company to anyone who wants a trouble-free move!

    David P, Jandakot, WA
    (Jandakot, WA to Inverloch, VIC, April 2014)

    5
  10. From my initial contact with Kent, the team were friendly and professional in their approach and the quote they supplied was by far the best. The guys who did the removal were efficient. I would recommend to anyone to give Kent Moving and Storage a call for their next move. I know I will be.

    Sue L, Annandale, QLD
    (Annandale, QLD to Annandale, QLD, March 2014)

    4

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