What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
Very friendly crew nothing was a problem.
Barry, Marsfield NSW
(Marsfield NSW to Warriewood NSW, July 2014)
Thank you so much for the incredible service you provided!
Renee, Elwood VIC
(Elwood VIC to St Kilda East VIC, July 2014)
Lack of promised key box resulted in lost antique key, and chaos in locating others.Very disappointed as kent always been the best. Still needing tiny key to open long case clock face. Found a bracket clock with missing key which found by luck in masses of paper
Maxine, Mount Eliza VIC
(Mount Eliza VIC to Mount Eliza VIC, July 2014)
From the moment I made my first phone call to the final moment it was all done nothing was too much trouble. To my surprise they were able to do my move across town the day after I rang. They dissembled and reassembled my furniture at the new location. It was such a big load off my mind and worth every dollar I invested into it. The two guys who moved all my boxes and furniture into a second storey apartment I was renting which made it a little complicated but did it all with a great attitude, cheerful and friendly the whole time. They were efficient, working with high energy which did not slow down as they day progressed. I will be using them again when I move again into my new home and would definitely recommend them to anyone who wants the hassle taken out of moving. Thank you to all the staff at Kent!!
Maria, Kirwan QLD
(Kirwan QLD to Townsville QLD, July 2014)
I was very impressed with the speed the packer worked and also the movers . Also they were all very friendly and most helpfull.
Val, Toorak VIC
(Toorak VIC to Toorak VIC, July 2014)
The service is fantastic and friendly. It makes everybody happy in my family.
Teresa, Docklands VIC
(Docklands VIC to Kew VIC, July 2014)
I found all the Kent staff to be very polite, professional and very efficient.
They helped make very difficult move more tolerable. They were kind, respectful and supportive.
Rhonda, Elsternwick VIC
(Elsternwick VIC to Elsternwick VIC, July 2014)
Kev, Karen and Mitch were friendly and encouraging during what is a tough gig – moving house after 23 years. Having the same crew unload was very good. Phil.
Phil, Joyner QLD
(Joyner QLD to Caloundra West QLD, July 2014)
Still haven’t received my goods as they are in storage but everything to date has been awesome, Hopefully the goods are all thre and in tact!
Mark Jarvis, Sutherland NSW
(Sutherland NSW to Auckland New Zealand, July 2014)
We were extremely impressed with the level of service we received from the Estimator, Admin Coordinator, Customer Service Manager (providing an on-site visit on removal day) and in particular Peter and his team. Everyone was very polite, personable and efficient. We would thoroughly recommend Kent’s services.
Liz, Pymble NSW
(Pymble NSW to Killara NSW, July 2014)