What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
I was very happy with the entire move.. and the respect, patience and assistance given to me by Chris and Andrew. Having not moved for 30 years it was incredibly daunting! I appreciated all their help and it was a tremendous relief to me. Thank you so much! Marcelle Murphy
Marcelle M, Bentleigh VIC
(Bentleigh VIC to Highett VIC, October 2014)
I was impressed with the speed and efficiency Kent handled after delivery issues. It was nice to speak to a person direct and receive immediate attention. Thank you.
Deanna G, Carnegie VIC
(Carnegie VIC to Sandringham VIC, October 2014)
I had completely forgotten the furniture in my cabin which had been included in the quote. Luckily I managed to get it into my car when I realised!
Your young trio were fantastic. Quick, efficient, cheerful both to pick up and deliver. I took photos of them, not yet ready but happy to send through. We were surprised they were so young, expecting solidly built middle age men, but they did great and were fun to be around.
Brigitte H, Carwoola NSW
(Carwoola NSW to Manar NSW, October 2014)
Whilst the estimator was pleasant enough I believe he needed to take more “ownership” of us to ensure things happened when they were supposed to. However, I needed to be proactive to ensure things did happen. Administration was also not so good as twice I had to speak to accounts to resolve issues that arose. Nevertheless, on uplift to store and on our removal day the crews were excellent. They were very pleasant to us, were happy in their work and their teamwork was very good to see.
Ron M, Booragoon WA
(Booragoon WA to Booragoon WA, October 2014)
Excellent service.
The 3 boys carried out the job soooo well. I’m a Lic, QLD Builder and work with trade all year, your boys worked extremely hard and never stopped all day. Thank you. Steve.
Steve B, Aspley QLD
(Aspley QLD to Windsor QLD, October 2014)
since arriving in Perth we have been kept up to date with the progress of out container by Lucy. She allowed us to collect some of our personal belongings prior to receiving delivery of the container. The delivery staff were polite, professional and very helpful.
Many Thanks to all.
Sally C, UK
(UK to Currambine WA, October 2014)
All of the arrangements were made via telephone communication with Michelle Edri. Her estimate of how long the uplift and delivery would take was spot on. Michelle and the two removalists were both efficient and friendly.
Irene P, Bull Creek WA
(Bull Creek WA to Bull Creek WA, October 2014)
Kent removals were fantastic. I was kept informed of the progress of my belongings at all stages. Once my shipment was quarantine and customs cleared I received a phone call and prompt delivery that was arranged to fit around my availability.
Mr Nigel H, United Kingdom
(United Kingdom to Huntingdale VIC, October 2014)
Very satisfied
Colin M, Balgowlah Heights NSW
(Balgowlah Heights NSW to Manly NSW, October 2014)
Very relieved to be treated in a friendly and professional manner through the whole process.
Ros P, Ivanhoe VIC
(Ivanhoe VIC to Alphington VIC, October 2014)