What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. I also like the fact that we will be able to recycle the boxes. Your crew also ahd an excellent attitiude.

    I am very satisfied with the service.
    Thanks for taking the stress out of the move.

    Nancy B, Belair SA
    (Belair SA to Plympton SA, October 2014)

    5
  2. Very happy with the whole service. Just a little misunderstanding regarding the agreed time for the uplift to start.

    Maurie H, Doncaster East VIC
    (Doncaster East VIC to Ringwood VIC, October 2014)

    5
  3. The crew worked tirelessly (it was an 11 plus hour day for them!!!!!) and their efforts are much appreciated. Thanks so much Luke and Josh! You are champions and a credit to the Kent team.

    Leanne S, East Maitland NSW
    (East Maitland NSW to Hamilton NSW, October 2014)

    5
  4. The crew who uplifted and delivered our furniture were very polite and obliging and were very careful handling our belongings.

    John G, Roleystone WA
    (Roleystone WA to Port Kennedy WA, October 2014)

    5
  5. Would have preferred notification when furniture was ready for collection by Email rather than phone, otherwise a satisfied customer.

    George & Eileen K, Felixstowe
    (Felixstowe to Secret Harbour WA, October 2014)

    4
  6. I have used Kent R&S for years, to bring new (valuable) items of furniture for my Darwin house from Sydney and Melbourne. Not the cheapest, but I would not use another company. Staff attitude and performance superb. Head and shoulders above the rest!

    Barbara S, Fannie Bay NT
    (Fannie Bay NT to Fannie Bay NT, October 2014)

    5
  7. We will definitely recommend Kent and use you guys again, everyone was so helpful and did such an amazing job on the day. Thank you so much!

    Nicola N, Kensington Gardens SA
    (Kensington Gardens SA to Adelaide SA, October 2014)

    5
  8. Communication with your sales team and customer needs to improve. Not returning phone calls or emails in a timely manner is unprofessional and adds to stress levels. The Kent removalist team we had were efficient loading our home and very accomodating.

    Elle F, Janalli NSW
    (Janalli NSW to Caringbah South NSW, October 2014)

    3
  9. This is the first time we have used a removalist and I was very impressed. Everyone was so friendly, helpful and efficient. We would definitely recommend Kent services.

    Karlie F, Mount Louisa QLD
    (Mount Louisa QLD to Kelso QLD, October 2014)

    5
  10. The helpful and cheerful crew who moved us to our new home could not have been better. Thank you!

    Andrea H, Nedlands WA
    (Nedlands WA to Dalkeith WA, October 2014)

    5

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