What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. I can honestly say that I would 100% recommend Kent to anyone who is moving house ! They recently packed and moved my aged mother and were extremely respectful with us all right through to the very last minute. Well done !

    Jocelyn W, Hamilton QLD
    (Hamilton QLD to Chermside QLD, November 2014)

    5
  2. The 2 guys who delivered our furniture and posessions were excellent – they performed their duties ery efficiently and quickly – great job!!

    Ian Russell G, UK
    (UK to Innaloo WA, October 2014)

    5
  3. I could not have been more delighted with the service provided, from the customer service over the phone to the gentlemen that packed and the guys that moved. Extremely professional, I’m very happy.

    Donna B, Aberfeldie VIC
    (Aberfeldie VIC to Moonee Ponds VIC, October 2014)

    5
  4. We were blown away by the excellent service from Kent from start to finish. All the people we dealt with were friendly and professional. Our possessions were handled with care and arrived without a scratch. We would definitely use Kent again and we have recommended Kent to our family and friends.

    Caroline von L, Turner ACT
    (Turner ACT to City ACT, October 2014)

    5
  5. From the first phone call for a quote to the delivery of our furniture to our new home it was a smooth worry free experience, would I use them next time, YOU BET, thanks guys

    Brian B, Binningup WA
    (Binningup WA to Brunswick WA, November 2014)

    5
  6. The team of guys who packed and moved us were fantastic. We used Kents 32 years ago and did not bother to get another quote. We are very happy to recommend Kents to anyone as our experiences with you has made a very difficult move seem so easy, Nothing was any trouble to the whole team. THANKS.

    Bob & Lorraine A, Glen Waverley VIC
    (Glen Waverley VIC to Mount Waverley VIC, November 2014)

    5
  7. Friendly efficient crew – a few breakages, however, when I unpacked some boxed marked ‘Fragile’…and an item stored that should have been delivered with the rest of the furniture. Since then have had trouble getting satisfaction from the storage department – promised an inventory that hasn’t been sent (over a week), and still awaiting information about retrieving the article from storage. The storage person never seems to answer the phone.

    Di R, Mundijong WA
    (Mundijong WA to Bayswater WA, October 2014)

    4
  8. The 2 guys who came were absolutely brilliant nothing was too much trouble and they were worked like dogs to get the job done.

    Kirsty D, Donnybrook WA
    (Donnybrook WA to Eaton WA, October 2014)

    5
  9. I don’t like moving. But when I do, it’s a relief to use a company as professional as Kent. All the staff were helpful, and the crew that did the move were courteous, friendly, and careful.

    Damian N, Oakleigh VIC
    (Oakleigh VIC to Brighton VIC, October 2014)

    5
  10. We have been very happy with Kent removals and would definitely recommend them to our friends. The two man crew who delivered our furniture were extremely polite and very helpful and experienced. Many thanks. Kevin and Barbara

    Kevin C, United Kingdom
    (United Kingdom to Seacliff SA, October 2014)

    5

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