What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. Kent’s was referred to us as a very good removal company and we are very pleased to confirm this as our experience with Kent’s was stress free and without incident. Special thanks to Chris and Lyndon, very professional and friendly service. Thank you Kent’s.

    Jennifer M, Pakenham VIC
    (Pakenham VIC to Garfield VIC, October 2014)

    5
  2. Fantastic service, would recommend Kent.

    David H, UK
    (UK to Butler WA, October 2014)

    5
  3. Kent made what is ordinarily a very stressful and unpleasant experience of moving house, quite the opposite. The crew were absolutely brilliant – apart from doing such a great job in moving all of our precious belongings, making sure that they took extreme care, they were a really happy and positive bunch to be around which made the long day very pleasant. I would have no hesitation in recommending Kent to anyone who is moving house.
    It was also great that the guys had such a care factor. A few knocks occurred on walls during the move, which of course is unavoidable. They were ready to suggest that we should contact Kent to ask for your person to come out to do some repairs.
    All round it was a really positive and unstressful experience.
    Thank you so much!

    Stephanie H, Balwyn North VIC
    (Balwyn North VIC to Hawthorn VIC, October 2014)

    5
  4. Very quick and efficient. No wasted time. Very satisfied with all aspects

    Denise A, Craigmore SA
    (Craigmore SA to Kensington SA, October 2014)

    5
  5. Satisfied. Thanks.

    Alireza G, Rosemeadow NSW
    (Rosemeadow NSW to Christchurch NZ, October 2014)

    5
  6. the removalists were awesome, fast, polite and eager to make sure everything was placed where i wanted it. the packing was very quick however seemed haphazard. alot of food items eg flour, spices etc were put in upside down and resulted in a big mess of the food boxes. however everything arrived in one piece so in the scheme of things not too bad. we have done packing before through grace, and in this aspect they are far superior. much neater.

    Phoebe M, Abbotsford VIC
    (Abbotsford VIC to Reservoir VIC, October 2014)

    4
  7. I have moved many times throughout Australia and found the Kent team in Townsville to be the most professional removalist I have used coupled with the fact they were also very competitive on pricing. I will most definitly reccommend kent to anyone.

    Harvey C, Mundingburra QLD
    (Mundingburra QLD to Tolga QLD, October 2014)

    5
  8. We were very pleased with the whole process for our move to the U.S. and the price was very competitive (actually saved us several thousand dollars). The international partner was excellent, too.

    Michelle Lynne R, Dalkeith WA
    (Dalkeith WA to New York, 12590, October 2014)

    5
  9. Kent in aus is excellent. But your agents in uk were completely useless.

    Chandrika S, Toongabbie NSW
    (Toongabbie NSW to London, September 2014)

    4
  10. Both the operational crew perhaps could spare a minute or two to check with the preferred packing arrangement(oversea) n placement of beds/drawers(local crew). Generally they are fast n good maybe too fast. Main issue is fumigation stickers (oversea) extremely difficult to remove-any solution? it ll be better to stick them on the lower side/bottom hence less visible marks after removal which maybe harsh.

    Ms Peck Teng L, Malaysia
    (Malaysia to Scoresby VIC, October 2014)

    5

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