What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
The pick up time was 0700 and they were nearly one hour late and Kent has no after hours number to ring This needs to be corrected as we were left waiting and not knowing who and when the pick up was coming. Once they arrived all was fine.
Anthony H, East Melbourne VIC
(East Melbourne VIC to Daylesford VIC, February 2015)
All very thorough, careful, & friendly.
William T, Mornington VIC
(Mornington VIC to Glen Waverley VIC, February 2015)
The service was quite good. I was using this small job as a test for when we have our major move/s in the near future. I’m happy to say we will be using Kent. I used Grace Bros last time and I’m sure that I’ll never use them again due to broken promises, and poor service with our washing machine.
Grahame F, Belmont NSW
(Belmont NSW to Speers Point NSW, February 2015)
I can only speak and recommend KENT REMOVAL COMPANY
with the highest respect and admiration for their excellent services that I have had with them. Well done Gordon and your Team. Thanks!!
Eilien A, Osborne Park WA
(Osborne Park WA to Perth WA, February 2015)
Amy the receptionist was always great to deal with. A lovely manner knows her job well, no question too big or small.
All of the crew members that attended over the course of the move were great. Polite, helpful. There were no breakages !
Susan F, Stirling SA
(Stirling SA to Verdun SA, January 2015)
Was so happy with the service we received from Kent for our move from Brisbane to Townsville. Right from our initial contact for a quote, speaking with administration staff, the uplift and delivery crews were fantastic – totally professional and would recommend Kent to anyone looking to move.
Stephen Q, Mcdowall QLD
(Mcdowall QLD to Kirwan QLD, January 2015)
Our coffee machine was packed full of water. If I had been packing myself I’m sure I would have realised it needed to be emptied. There was some leakage, there were pictures in the same box but luckily there was no damage. A special poster was damaged as it was shoved in the box. Sentimental value only. Concerned about the excessive use of butchers paper and the environment. Unbreakables such as plastic kitchen wear and metal bakeware do not need to be individually wrapped in two sheets of paper. Excessive wrapping meant that it took me from 7 am to 4 pm just to unpack my kitchen. However, I do appreciate the careful wrapping of my treasures and fragile China. I still have 6 boxes of fragile items to unpack. I have recycled all the butchers paper so far. Also I wasn’t told by your office that I could have opted for recycled boxes at a reduced price. Overall I was very happy with the way the move went.
Maggie C, Watson CAN
(Watson CAN to Nicholls ACT, February 2015)
Brilliant service. Moved from Queensland to Isle of Wight in UK – including car and pets. Was kept informed of the status of my cargo at all times. Highly recommend for international relocation
Jacqueline Anne M, Karana Downs QLD
(Karana Downs QLD to Isle of Wight, February 2015)
the guys did an excellent job and very helpful at all times, well mannered and nothing was as issue. Well done to the crew and have already recommended to work college
Mark P, Arncliffe NSW
(Arncliffe NSW to Killarney Vale NSW, January 2015)
I was extremely please with the overall service and would highly recommend the company.
Thank you
Theresa G, West Pennant Hills NSW
(West Pennant Hills NSW to Ryde NSW, January 2015)