What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
The delivery team were great and my agent as well.
thanks so much
Guillaume T, Canada – Armstrong
(Canada – Armstrong to Brisbane QLD, January 2015)
I thought the deliver crew were to re assemble beds which they did not do so we were putting beds together at midnight was not impressed Also some damage to furniture but I’m told that will be fixed no problem so we will wait and see what happens
Andrew H, Wallalong NSW
(Wallalong NSW to Morpeth NSW, February 2015)
The Kent removal crew did a fine job, on a hot day. They worked speedily and efficiently, and were very pleasant to deal with.
Gavin J, Singapore
(Singapore to Perth WA, February 2015)
Uplifting my octogenarian mother’s household was efficiently removed, and delivered. There was no damage to furniture, goods, doorways or walls on either end of the uplift. The crew were efficient, friendly, wasted no time, and were fast, however, the washing machine was forgotten and they had to go back. Luckily it was only a suburb to suburb move but the crew moved quickly and didn’t waste time amending this oversight. I used Kent a second time that month for a personal move for myself. This uplift date was changed without discussion with me. I can only assume the change of date was a mistake on the behalf of the new employee. I did find her very helpful otherwise however it was stressful sorting it out. Assuming that you won’t be on the receiving end of a new emploee’s oversight, I can highly recommend Kent for your next uplift.
Dianne L, Nightcliff NT
(Nightcliff NT to The Gardens NT, February 2015)
Could not have been more helpful – thankyou Kent
Rev Ian L, Elanora QLD
(Elanora QLD to Elanora QLD, February 2015)
A barrel table was not flatpacked which led to some damage but otherwise the service was excellent. The lads were very thorough and the company staff in general are very helpful and friendly.
In terms of the damage, an insurance form was provided promptly.
Philip John R, Deagon QLD
(Deagon QLD to Southampton, UK, February 2015)
Fantastic service. Each gentleman from pickup to delivery were polite, new their job very well and are a valued asset to Kent Removals. Seamless operation. Could not be happier with the service received. Thankyou
Natalie D, Ormeau QLD
(Ormeau QLD to Wulguru QLD, January 2015)
The service was excellent, the packing and the delivery guys very helpful and when I went to pick up my car, everything was ready including the engine running. Kent and PPS have been the least stressful part of this move. We have moved two complete households of furniture and a car to Perth now. In the nicest possible way, thank you all and we do hope this is the last time…..at least for awhile!
Barbara W, UK
(UK to Heathridge WA, February 2015)
Great all round service
Jack A, Kew East VIC
(Kew East VIC to Kew VIC, February 2015)
The 3 guys were wonderful and treated my elderley parents withe great respect thankyou
Anne C, Eleebana NSW
(Eleebana NSW to Shortland NSW, February 2015)