What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
Excellent service,. From start to finish they were terrific, we have very heavy furniture , but nothing was too much trouble, Two very efficient operators, we were moved in no time.10 out of 10 .
Jacqueline C, Sandhurst VIC
(Sandhurst VIC to Sandhurst VIC, February 2015)
We were very satisfied with the move, especially the packing & removal personnel, who were most cooperative. Trying to contact people by phone was not a good experience – your phone system/process needs considerable improvement!
Don S, Kew VIC
(Kew VIC to Kew VIC, February 2015)
They were fantastic the crew that did our removal.
Everything from the estimator to the packers was done professionally.
Stewart B, Heathwood QLD
(Heathwood QLD to Raceview QLD, February 2015)
All around excellent
Melanie W, Windaroo QLD
(Windaroo QLD to Moggill QLD, February 2015)
Extremely happy with the whole moving process. All of the Kent crew have a positive attitude, which made our relocation less stressful. We received all of our goods in one piece and in excellent condition, all of our goods are accounted for. We would recommend Kent to everyone for any removals/relocating. In fact Kent will also be moving my husbands parents in 3 days time. That’s how happy we have been with there whole service. A big Thank you to all the Kent Crew 😀
Wendy & Brett S, Sunshine West VIC
(Sunshine West VIC to Portland VIC, January 2015)
I wouldn’t hesitate to recommend Kent and found their services to be extraordinarily helpful
Our movers (Matt and Dillon) were friendly, professional and were on time and very considerate.
Stephen T, Cardiff NSW
(Cardiff NSW to Gloucester NSW, February 2015)
Moving is not a fun experience but Kent was professional, re-assuring & my possessions so far, (still unpacking) – arrived safely & intact. This is definitely due to the detail & care put into padding, buffering & excellent packaging. Many thanks, Shelton B
Shelton B, Randwick NSW
(Randwick NSW to Auckland NZ, January 2015)
The entire process from our initial phone call went smoothly. Nothing was too much trouble, including early pickup of ctns, our request for additional ctns, and the guys on the day were fantastic. Thankyou to everyone at Kent’s.
Michael W, Camberwell VIC
(Camberwell VIC to Glen Iris VIC, February 2015)
The team at the head office who organised the move and quote were terrific, especially Chris Helene. The fantastic 3 young men who moved me on the day were prompt, efficient and nothing was a problem. They were courteous and lovely to deal with. I have moved a few times with Kent and will continue to do so in the future. Thankyou all.
Meg M, Deakin ACT
(Deakin ACT to Watson ACT, February 2015)
I would like to firstly thank Chris for his exceptional personal attention to detail and the quick response time to our needs. His courteous manner and concern for our personal needs was greatly appreciated and outstanding.
As for the young men that were responsible for the move being Ryan and Kirt they were well mannered, understanding and very careful both in loading and removal of our valuables. They were efficient, well mannered and polite.
I would recommend all 3 of these staff and Kent removals at anyone.
I sincerely hope that you will pass these comments and thanks to all of them.
I would also like to think that the management concerned in their respective departments would show some reward to them in return for an excellent performance.
Lesley H, Riverwood NSW
(Riverwood NSW to Peakhurst Heights NSW, February 2015)