What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2969 reviews
  1. Working through some breakages of personal items which is disappointing. Hopefully the insurers will hold up their comitment.

    John James M, Lahir PNG
    (Lahir PNG to Depot Brisbane QLD, March 2015)

    4
  2. pick up boxes was to be on Monday 23rd nobody came so I had to ring up to be told they could not make it that day – a waste of time for me waiting a home. Also we did not receive at either pick up or delivery a phone call when half hour away. This caught us out on pick up as we were advised that they would be there between 9 & 11. They were at our door at 7.15 which was OK but a phone call would have found us up and dressed.

    Ray W, Carrara QLD
    (Carrara QLD to Yaroomba QLD, March 2015)

    4
  3. EXCELLENT SERVICE! VERY REASONABLE PRICE TOO! Kent were recommended to us and we will recommend to our friends & family.

    Gemma A, Banksia Grove WA
    (Banksia Grove WA to London, March 2015)

    5
  4. My second move in eight weeks, from a first floor to a ground floor apartment in a retirement village, was accomplished with great ease and efficiency, thanks to the strength and resourcefulness of the three man crew, headed by Scott, with Ryan and Tom.

    Those young men were very courteous and considerate, and amazingly quick in transferring my belongings. They even transferred books from shelf to shelf without disturbing the order – ditto with the clothes in my wardrobe. When they left there was very little to do apart from hanging the paintings. I am full of praise and gratitude to everyone involved, including the ever-patient and efficient Hayley Cameron in the office.

    There may never be a next time for me, but I would unhesitatingly recommend Kent to my family and friends.

    Jennifer C, Glenside SA
    (Glenside SA to Glenside SA, March 2015)

    5
  5. I was very happy with Kents.
    The staff were friendly and efficient.
    I would highly recommend to my friends!

    Michelle G, Nicholls ACT
    (Nicholls ACT to Farrer ACT, March 2015)

    5
  6. The service, right from the initial contact through to the delivery was excellent. We were particularly impressed by Nigel and Sam who did both the pick up and delivery. Everything was well documented and extremely well packed.
    We certainly have no hesitation in recommending Kent.

    Peter L, Bannockburn QLD
    (Bannockburn QLD to Ballina NSW, March 2015)

    4
  7. Excellent crew from start to finish. A pleasure to deal with.

    Tim H, South Kingsville VIC
    (South Kingsville VIC to Camberwell VIC, February 2015)

    5
  8. Thank you to Kent Removal Services, everything went smoothly and all arrived safe and sound. They were a great company to deal with and very helpful through out the whole process. The guys worked hard and long and were always polite and helpful.
    would be happy to recommend Kent Removal as an excellent choice for anyone moving house.
    regards
    Leonie and Col Voss.

    Leonie V, Cromer NSW
    (Cromer NSW to Bonny Hills NSW, March 2015)

    5
  9. Thankyou guys you did an awesome job 🙂

    Liz E, Lisarow NSW
    (Lisarow NSW to New Lambton NSW, March 2015)

    5
  10. An excellent company employing professional, fast and hard working staff with customer service at its fore

    Katya L, Garbutt QLD
    (Garbutt QLD to West End QLD, March 2015)

    5

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