What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. This is the second time my wife and I have used Kent to move house. They are extremely professional, reliable and always happy to help out. Our uplift/delivery crew for the most recent move were fantastic – they made a seemingly stressful move easy! I would highly recommend them to anyone moving home!

    Aedan S, Karrinyup WA
    (Karrinyup WA to Balcatta WA, October 2014)

    5
  2. Professionally service. The crews are the best I’ve ever seen. 100% recommended.

    Adam L, Forest Hill VIC
    (Forest Hill VIC to Glen Iris VIC, November 2014)

    5
  3. We are completely satisfied with the removal of our goods from GB Liners in the UK and the Brisbane side of Kent Removals. The crew from Kent were amazing with the delivery, done efficiently, friendly and quickly, nothing broken with our delivery. Thankyou very much for a wonderful service.

    Will certainly use Kent if we move again.

    Regards,

    Alec and Maureen

    Alec B, UK – GB Liners
    (UK – GB Liners to North Lakes QLD, February 2015)

    5
  4. Only half way there with my items in storage for a few weeks before delivery to my new home. However, the team who came on Friday for the uplift were fabulous! A really great crew! Thank you.

    Vivienne B, Moonah TAS
    (Moonah TAS to Huonville TAS, March 2015)

    5
  5. The guys did a great job unpacking our container. My only issue is that it took almost a month to clear customs

    Mr.D M, United Kingdom
    (United Kingdom to South Melbourne VIC, March 2015)

    5
  6. I rang the office multiple times prior to our move stating that we would not be ready to have our things unpacked until the afternoon. The office staff assured me that although this was the case the removalist would be at our property to pickup our goods just after 8am the removalist arrived and had no idea that we were not unloading until after 3pm. Disappointing that after contacting the office several times to confirm these details it was still not past onto the removalists. Johnny and Matt were both great ans handled it really well. They were both friendly and efficient and can’t thank them enough.

    Greer P, Launceston TAS
    (Launceston TAS to Youngtown TAS, March 2015)

    4
  7. The move went very smoothly and all communication with Kent was excellent. Thank you!

    Christine B, Curtin ACT
    (Curtin ACT to Lyons ACT, March 2015)

    4
  8. Brendan and his team were fantastic on our moving day. The guys were so friendly and helpful – we had a difficult moving schedule due to the fact that new furniture was being delivered by stores that day as well – they all worked so well together to get the job done very efficiently! Chris and I were very grateful for their professionalism throughout the day.

    Karin T, Wahroonga NSW
    (Wahroonga NSW to Warrawee NSW, March 2015)

    5
  9. All the crew were most professional and friendly making the whole process very smooth and stress free.

    Carol & Christino D, Aitkenvale QLD
    (Aitkenvale QLD to South Townsville QLD, March 2015)

    5
  10. The guys were great. Very careful, polite and quick. I couldn’t believe at the of a big day they asked us to tour the new house to ensure everything was in the right spot.

    Andrew P, South Yarra VIC
    (South Yarra VIC to Glen Iris VIC, March 2015)

    4

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