What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. The teams who packed, picked up and delivered were the best I have used in 20+ moves. Well mannered, considerate, looked after the furniture and happy to be flexible. Well done! My negative feedback is relating to communication re arrival times. Examples:n1. Call and discussion had re arrival time of packer on Wed. Told 730 – 745. Packer arrived at just before 0700. His paperwork said 0700. That being said, Tim was excellent and quite happy to wait in the car while I sorted out my young family. Kudos to him.nn2. Received a text message of 0700 – 0730 at approx 1130 on the Thursday. I called Kent at approx midday and requested a delay to say 0800 or 0830. The lady I spoke with indicated she would speak with operations and return to us. We did not get a call and the team arrived at 0730.

    Adam H, Beaumaris VIC
    (Beaumaris VIC to Cheltenham VIC, June 2018)

    4
  2. No

    Sue D, Caulfield North VIC
    (Caulfield North VIC to Caulfield North VIC, June 2018)

    5
  3. Please pass on my personal thanks to Kent Darwin for the friendly professional service that Isaiah and Terrence provided for my uplift and delivery. These guys were fast, efficient, helpful and friendly. Would def use again Kent Darwin again and recommend Kent to anyone who is requiring a removalist eith value for $

    Andrea N, Larrakeyah NT
    (Larrakeyah NT to Fannie Bay NT, June 2018)

    5
  4. We were very impressed with the professionalism of Kent removals.They all introduced themselves to us, both on pickup and drop off of our furniture. They were careful with all of our possessions and wrapped the larger items (TV’s etc) with care. They were at our old address and the new address at the time that they stated on the phone ( punctuality is important to us !).We were more than happy with their service and price. We would certainly recommend Kent Removals…

    Len W, Deep Bay TAS
    (Deep Bay TAS to Victoria Point QLD, June 2018)

    5
  5. The team in NSW and the team in WA are a credit to the company. Very professional and friendly staff

    Sharella W, Glenorie NSW
    (Glenorie NSW to Coorow WA, June 2018)

    5
  6. The best company and service I have ever used and I have moved 8 times in the last 15 years. Thanks so much to KENT and all staff involved 😀

    Maxine S, Idalia QLD
    (Idalia QLD to Depot Townsville QLD, June 2018)

    5
  7. Peter gave a clear quote, was lovely u0026 helpful. nSteve, Anthony u0026 Brad came to load and pack our property and they were simply brilliant. They moved at speed ALL day, they were organized, so incredibly helpful with everything that came up u0026 friendly. What started out as a stressful and nerve wracking day very quickly turned to such a calm, fun day. Thank you so much guys!

    L, Sunnybank Hills QLD
    (Sunnybank Hills QLD to Store Launceston TAS, June 2018)

    5
  8. Fantastic service from start to finish and both sets of removalists that I dealt with at uplift and delivery were very professional and courteous. Highly recommend and we will definitely be using you again!

    K, Ormeau QLD
    (Ormeau QLD to Ayr QLD, June 2018)

    5
  9. Kent ,in Bridgewater (Tasmania) are the best business I have ever dealt with . They are all friendly ,extremely helpful and a very dedicated team and I would highly recommend them to anyone needing their services. All our goods transported to Queensland ,including our vehicle all arrived totally unmarked and all intact . Returning from Queensland back to Tasmania I was not as happy . The Brisbane crew did not take as much care with loading because we have a few items that are damaged ,which is disappointing.

    Roslyn G, Labrador QLD
    (Labrador QLD to Austins Ferry TAS, June 2018)

    4
  10. The whole team were absolutely brilliant. They were considerate, professional, and helpful. Will definitely recommend Kent.

    G, Hamilton QLD
    (Hamilton QLD to Clayfield QLD, June 2018)

    5

Read more Kent Removals reviews