What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. Appreciated Kylie’s professional handling of errors made by sales team member around truck scheduling.

    Arthur A, Greensborough VIC
    (Greensborough VIC to Watsonia VIC, July 2018)

    4
  2. Excellent service professional and friendly

    Jenni & Graeme H, Belgrave VIC
    (Belgrave VIC to Langwarrin VIC & Somerville VIC, July 2018)

    5
  3. Excellent and professional staff- Jeremy, Jarrod and Luke. Very careful with my stuff. Highly efficient too.

    Li T, Windsor VIC
    (Windsor VIC to South Melbourne VIC, July 2018)

    4
  4. After the delivery of my goods I then made contact with your Brisbane office regarding the pick up empty boxes and some Kent blankets.nThe girl (Gemma??) who answered the phone was rude, did not listen and advised that she would have operations contact me. It is now a week later and I have not been contacted.nAside from this matter my experience with Kent has been great.

    Natalie G, Morley WA
    (Morley WA to Toowong QLD, July 2018)

    4
  5. The staff at Kent take the stress out of the move and make you feel secure and comfortable. Special thanks to the movers who rearranged the furniture for us.

    Melva M, Prahran VIC
    (Prahran VIC to Doncaster VIC, June 2018)

    5
  6. Very pleased and guys were awesome Able and Josh

    Gary V, Bayview NT
    (Bayview NT to Bayview NT, June 2018)

    5
  7. No issues at all. The guys who looked after me from Kent were a 1st Class outfit at both ends. I mistakenly had them pack the cleaners gerni and hose and had to attend the yard to see if there was someone there that could get the hose etc from. I was met by the young office lady at the Yarrawonga depot and she went out of her way to assist me get the items.The yard manager returned and went well out of his way to get the items. I can’t thank them enough. Thanks Kent!

    Mr Nankivell I, Farrar NT
    (Farrar NT to Katherine East NT, June 2018)

    5
  8. You have excellent crew providing fantastic service!! I really appreciate it.

    Wanjoo K, Sandy Bay TAS
    (Sandy Bay TAS to New Town TAS, June 2018)

    5
  9. Just waiting on a claim from

    Belinda M, Wyoming NSW
    (Wyoming NSW to Port Kennedy WA, June 2018)

    4
  10. Service was great from Michele and Kylie who helped organise (all over email!) to the crew who were marvellous.

    Melodie D, Clematis VIC
    (Clematis VIC to Abbotsford VIC, June 2018)

    5

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