What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2955 reviews
  1. I recently hired Kent Removal and Storage for our move, and we couldn’t be more impressed. The team was professional, efficient, and incredibly careful with all my belongings. From the moment I booked, the communication was clear, and they made sure to confirm every detail ahead of time, which made me feel at ease.

    The movers Jeremy and Ford arrived on time and worked tirelessly, handling everything with great care. I appreciated how they took the time to carefully move our belongings to their truck.

    The price was very reasonable for the quality of service provided. Moving can be stressful, but these guys made the whole process smooth and stress-free. I highly recommend Kent Removals to anyone looking for a reliable and professional removalist service!

    5

    Karen, 3002
    (3002 to Townsville, February 2025)

  2. This was the first time we have chosen Kent Removals and we were very happy with the service. Luan, Andre and Daniel helped us with the move – they were excellent, turned up right on time, were very quick and looked after all our items. They even helped us move an old (and heavy) piano. Would definitely recommend them!

    5

    Rhys B, Preston
    (Preston to Preston, January 2025)

  3. I have just moved to south east QLD and Steve & Curt from the Sunshine Coast Team were amazing. Very experienced, fast and friendly. They were a pleasure to work with. 5/5 stars guys. ⭐️⭐️⭐️⭐️⭐️

    5

    Nicole douglas, Townsville
    (Townsville to Burpengary , January 2025)

  4. Daniel, Marcos and John moved us today. They were great! Punctual, friendly, and efficient. Thanks for your hard work! We are repeat Kent customers and have been impressed each time.

    5

    Aaron & Jodie, MALVERN EAST
    (MALVERN EAST to CAMBERWELL, January 2025)

  5. We recently had our removals with Kent. Awesome job from Tua, Steve and Luke. The gents were incredibly polite, helpful and great at their jobs. Would absolutely recommend those guys for future removals. They were the A Team.

    5

    Brittany, Ipswich
    (Ipswich to Townsville, December 2024)

  6. I had the pleasure of dealing with Kent staff at the home of our elderly neighbours. I was there to oversea the packing & lifting of their treasured items. Manager Matt arrived first followed by his team of Stuart & Matt. Both Stuart & Matt immediately went to different areas in the home and commenced packing. During their time in the home I found the team all spoke politely to each other and discussed the best method to ensure the goods where well secured for an interstate journey. There was no use of rough language at anytime. It was lovely to overhear Matt & Stuart joking with each other in a light hearted manner while they worked. It is a quality you don’t often see in work place environment. They both enjoyed their work and got the job done quickly & professionally.

    Kent arrived on site with all the required materials to do the job. I have had dealings with several removalist firms over the years in several states in Australia. I would rate the the Kent staff as the best I have come across, Congratulations Matt & Stuart.

    5

    Sally Griffin, Lulworth
    (Lulworth to Bowan Queensland, December 2024)

  7. Quote number 1223193

    The Kent moving team was professional, fast, cheerfuI and handled steep narrow stars, limited street access and tight corners very efficiently while getting me installed at my new place on time and on budget.

    Hopefully I don’t have move again soon, but if I do I’ll be calling Kent.

    5

    Renn Barker, Melbourne 3182
    (Melbourne 3182 to Melburne 3184, December 2024)

  8. We recently relocated from Melbourne to Hobart, with our furniture being delivered in 2 separate containers a few weeks apart. On both occasions, the crew couldn’t have been more cheerful and efficient, with the second delivery being on a particularly rainy morning. Even then, the guys were amazing!

    I definitely recommend Kents to anyone looking for a careful and efficient removalist!

    5

    Richard Johnson, Carrum Downs, Victoria
    (Carrum Downs, Victoria to Kingston, Tasmania , November 2024)

  9. Thankyou to Rodrigo and Manoel , these guys are amazing polite , respectful, caring and great at what they do
    Cheers Champions 👍
    Jez

    5

    Jez Keeffe, Como
    (Como to South Perth, December 2024)

  10. Thank you to everyone from Kent for making our move so streamlined. All of our queries were addressed and everything was well organised for the big day. Our moving guys Arthur and Lucas worked tirelessly moving all of our stuff into storage on what was a very hot and long day. They were courteous and professional and displayed excellent teamwork – particularly when negotiating through some narrow doorways! Well done guys!
    We will definitely use Kent again.

    5

    Terese and Jen, Brunswick Vic
    (Brunswick Vic to Brunswick Vic, December 2024)

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