What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. Thanks for a smooth and easy removal process 🙂

    Meleisha H, Brisbane City BRI
    (Brisbane City BRI to Wakerley QLD, April 2015)

    5
  2. Thanks very much for the services. All well and good in the end however unfortunately one of the crew did not have the best attitude towards the end. Special thanks to Grant and Mick who performed admirably throughout the day and thanked us for providing them with pizza.
    We have also discovered several items missing such as: shelf supports – easily fixed and done, damage to our A3 colour laser printer (dismissed out of hand by them), damage to an office buffet unit which looks like it was dropped on edge), and a black cover for the bottom of a steel leg to a vintage single step ladder – if this is found please send through ASAP).
    Thank you, Mark

    Mark G, Dover Heights SYD
    (Dover Heights SYD to Bowral NSW, January 2015)

    4
  3. Comms from head office was difficult as too many staff were on leave…slow response to phone enquires and emails.
    Reece, who was one of our removalists was fantastic – polite, super helpful – needs recognition for a great job!

    Stephen W, Blaxland NSW
    (Blaxland NSW to Wollstonecraft NSW, April 2015)

    4
  4. Your two removalist , Chris and Jay were punctual, congenial, courteous, co-operative, very efficient ,careful and we believe went out of their way to make sure the move was a less apprehensive event.
    Your cleaning crew of Michael and Josh were of a similar character.
    I was amazed that one company could produce such a wonderful group of removalists and cleaners.
    Kent Removals would be an asset to anyone anticipating a move and we would have no hesitation in recommending Kent Removals.

    Derek A, Donvale VIC
    (Donvale VIC to Warranwood VIC, April 2015)

    5
  5. Have used many movers in the past but KENT are with out question the best we have ever had .. 100% !

    John D, Brighton VIC
    (Brighton VIC to Beaumaris VIC, April 2015)

    5
  6. We were exceptionally pleased with the performance and friendly staff Guy, Andrew, Rene and Judy
    They went out of their way to assist us

    Viven L, South Africa – Stuttafords
    (South Africa – Stuttafords to Birtinya QLD, April 2015)

    5
  7. I was very impressed – the ladies who did the packing were lovely and professional. The pick up guys worked through constant rain and never complained. The guys who did the delivery were also professional and quick.

    Nick S, The Gap QLD
    (The Gap QLD to Richmond VIC, March 2015)

    5
  8. Excellent, professional service at all stages of the process. Thanks to Rui and our 3 fantastic movers. We will definitely recommend your services.

    Ruvani P, Fisher ACT
    (Fisher ACT to Farrer ACT, March 2015)

    5
  9. The crew who did both the uplift & delivery were outstanding.

    I would not hesitate to reccomend Kent & we will definitely use you again next time we move.

    Renee B, Tingalpa BRI
    (Tingalpa BRI to West End QLD, April 2015)

    4
  10. Great service overall. My only comment is that both the fridge and the washer machine arrived with mold inside, even though I followed the recommendations to stop using these in advance and to allow them to dry out.

    Cris B, Newstead QLD
    (Newstead QLD to Santiago, Chile, April 2015)

    5

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