What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. There were some concerns with rate of packing on Friday – this was remedied on Monday – per ladies being called in to help catch up and enable the truckload to be completed so as we could get away by 3:30pm approx. This was a vast improvement on the predicted potential departure time suggested on Friday afternoon – potentially worst case of 6:00pm. Luckily Rui Gago got involved on Monday morning arranged for the ladies to come and do the catch up packing whilst the packers could load the truck and get us away much earlier than the terrifying prediction of Friday.

    David & Tania M, Sylvania NSW
    (Sylvania NSW to Berry NSW, May 2015)

    4
  2. Simply superb job. I would highly recommend them to anyone. The two gentleman were so personable and made everything so much easier. When we move again in about a year I would not hesitate to use Kent. Thank you again.

    David M, Croydon North VIC
    (Croydon North VIC to Ringwood VIC, May 2015)

    5
  3. Timing issues on first day- crew were an hour late arriving and could not complete the job in one day as had been planned. We were kept waiting for two hours at new home when we had been told that crew were ready to leave Newport for Bayview. Men who performed the job were excellent – efficient and polite..

    Ray and Noelene H, Newport NSW
    (Newport NSW to Bayview NSW, May 2015)

    4
  4. The 2 guy’s on the day were very pleasant and very capable/carefull

    Peter & Barbara L, Richmond VIC
    (Richmond VIC to Geelong VIC, May 2015)

    4
  5. The removalists were on time, very amicable and understood my requirements totally. I have used Kent before and will use again if needed and certainly recommend.

    Bronwyn T, Tranmere SA
    (Tranmere SA to Wattle Park SA, May 2015)

    5
  6. I would highly appreciate the communications and removal service of Kent removals. Hearty Congratulations and looking forward to future works! Thanks..

    Sunil K, Goulburn NSW
    (Goulburn NSW to Cunnamulla QLD, April 2015)

    5
  7. There were just two items that ended up in the storage container but the packing boys were so speedy and efficient we probably didn’t make it clear. The boys were efficient and helpful and nothing was too much trouble. Thanks.

    Jonathon Kent H, Freshwater QLD
    (Freshwater QLD to Lihir PNG, April 2015)

    5
  8. I would highly recommend your company for their professional high quality care. I would definitely like to commend your Perth office, especially Mr David Black. My family and I were going through a very stressful and traumatic period which meant foe constant delays etc. David was very empathetic to our situation not to mention patient and generous. He and the Perth office treated us as more than a customer, they treated us with respect and kindness in a time in our lives when we genuinely need some help. Thankyou.

    Bronte B, Balga WA
    (Balga WA to Whangamata, April 2015)

    5
  9. Thankyou to the two gentlemen that moved our furniture with great care and without any fuss.

    Teresa M, Dandenong South VIC
    (Dandenong South VIC to Cranbourne VIC, April 2015)

    5
  10. Our uplift was carried out on an extremely wet day. The crew did a fast and efficient job under very trying conditions.

    Lindsay F, Wahroonga NSW
    (Wahroonga NSW to Buckaroo NSW, April 2015)

    5

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