What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
We have had a excellent service from the Kent company, They were effective with all email communication, very reliable with delivery date and time. The crew were very friendly and helpful with unpacking and removal of boxes. We are definitely using Kent company for future transport purposes.
Collin & Jeanette S, New Zealand
(New Zealand to Banksia Grove WA, May 2015)
Every member of the Kent staff we came into contact with was courteous caring and helpful and made the shift from our home of 44 years as painless as possible and we thank them sincerely.
Bruce D, Glen Iris VIC
(Glen Iris VIC to Ashwood VIC, May 2015)
I had been offered cheaper quotes but Hayley in the office has such exceptional customer skills I decided to stick with Kent. I later dealt with Amy who also is very switched onl. Both are a credit to your organisation. The guys who did the move were fantastic. Quick, personable, efficient. They made the move so easy and stress free. Can’t recommend Kent enough. And considering the cheaper quotes, Kent turned out to be very economical as well.
Sam , Adelaide SA
(Adelaide SA to Adelaide SA, May 2015)
Can’t fault the packing or removal. Everyone was on time helpful and pleasant. Very very pleased from start to finish.
Brenda B, Dandenong North VIC
(Dandenong North VIC to Hallam VIC, May 2015)
Very pleased with the service and all went very smoothly
Angela F, Albert Park VIC
(Albert Park VIC to Middle Park VIC, May 2015)
I cannot recommend Kent highly enough having used them as a removalist both locally and interstate.
Kylie McCall was extremely professional and helpful with the local move recently.
M, Pakenham VIC
(Pakenham VIC to South Yarra VIC, May 2015)
Hi,
Things were packed with care and delivered on time. But 2 of my boxes went missing. That’s because the person who packed didn’t put them down in inventory list (he was in hurry to finish the packing and these are the last 2 boxes with misc items). Even I was new to this and he didn’t wait for me to count the box. I trusted kent and took the inventory list which he handed me. Those boxes were not delivered in hurstville. When I called Syd operation, they are directing me to Melbourne and vice versa. Also handle of my baby’s napper was broken and my marriage photo frame was broken. I’m not very happy after paying so much amount. Good that nothing happened to major things.
Bhagath R, caroline springs, VIC
(caroline springs, VIC to hurstville, NSW, May 2015)
The overall experience was tarnished by the attitude we received from certain individuals in Dubai. The Australian service was excellent. The guys doing the offloading in Dubai were excellent also.
Thank you
Richard Alan A, Manly West QLD
(Manly West QLD to Dubai, UAE, May 2015)
The guys were outstanding and extremely friendly. Nothing was too much – and there was plenty of heavy boxes. The weather was atrocious, but none of our furniture was damaged. A credit to the 5 chaps.
Robert L, Lindisfarne TAS
(Lindisfarne TAS to Taroona TAS, May 2015)
Excellent service – nothing was too much trouble and your crew was very careful!
Thanks again for a stress free move!
Jane M, Sandringham VIC
(Sandringham VIC to Sandringham VIC, May 2015)