What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
The crew did a fantastic job. They worked incredibly hard, hardly taking a break. They were very polite and handled our furniture carefully. I had been told removal day would be very stressful but they made it all go smoothly. Thank you boys!
Lisa W, Rivett ACT
(Rivett ACT to Fisher ACT, May 2015)
Good communication by crew with us, very good placement of boxes &furniture. We are very happy with kent.
Ken F, Cranbourne VIC
(Cranbourne VIC to Willow Grove VIC, May 2015)
on time, great guys , efficient, nothing damaged or broken. Again another great move by Kent.
Karen G, Killara NSW
(Killara NSW to Hunters Hill NSW, May 2015)
The two guys who moved my furniture were outstanding. Odin and Aaron (I think?) were professional, polite and hardworking. Nothing was too much trouble. A pleasure to work with them. 🙂
Julie W, Croydon North VIC
(Croydon North VIC to Ringwood North VIC, May 2015)
We were very happy with everything the crew did.
They took great care of all our possessions.
The respectful way the crew address their customers is outstanding.
Joe & Marg M, Rydalmere NSW
(Rydalmere NSW to Forster NSW, May 2015)
Eran and Alan on uplift were very professional and personable, dealing with Jeremy was a pleasure. Thankyou
David S, Templestowe Lower VIC
(Templestowe Lower VIC to Elliminyt VIC, May 2015)
The boys who carried out the uplift/delivery were efficient, cheerful, careful with my possessions and went out of their way to help out.
Sue B, Glen Waverley VIC
(Glen Waverley VIC to Mount Waverley VIC, May 2015)
Everything about the shipping of my stuff from Canada to Melbourne went pretty smoothly and without hitch, except for 1 thing on the actual delivery day. My contact at Kent – Brooke – seemed to totally disappear at the crucial point. She never got back to me to confirm delivery time, despite me trying to contact her the day before, and so the truck turned up when I wasn’t there to receive it. It wasn’t a big deal, I made it there within 45 mins of being contacted, but my overall impression of your performance is now sullied by this lack of communication at the crucial point.
Mr.Marc W, Canada
(Canada to Windsor VIC, May 2015)
Overall one of the best relocation experiences I had! Will definitely choose Kent again when I leave the country!
Just please make sure that the replacement for a carpenter has the same capabilities next time:-)
Mr Tobias L, Thailand
(Thailand to Glen Iris VIC, May 2015)
Everything went off without any issues. Thank you very much
Trevor S, Idalia QLD
(Idalia QLD to Tannum Sands QLD, May 2015)