What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
The guys were amazing!!! They saved the day as I needed more help. Best service I’ve ever experienced!!! Thank you.
James A, Glen Iris VIC
(Glen Iris VIC to Toorak VIC, September 2015)
Jason and Erin in the Townsville office were efficient and a pleasure to deal with, although it should be explained the hourly rate begins and ends from the time the truck departs and returns to the depot. This was an hour I paid for that I didn’t expect. Rob and his team did an outstanding job given my move was into a third floor apartment. A caring attitude to others belongings goes a long way in the removal business and Rob was a true gentleman.
Barb S, North Ward QLD
(North Ward QLD to Rosslea QLD, September 2015)
The crew who performed the uplift and delivery were excellent.
Henry S, Breakfast Point NSW
(Breakfast Point NSW to Newington NSW, September 2015)
Thanks for a job well done.
Shiran J, Cranbourne East VIC
(Cranbourne East VIC to Cranbourne East VIC, September 2015)
Kent picked up our belongings from a self-storage depot. I couldn’t be there to observe and felt a little uncomfortable leaving the guys to it. To my delight, the manager of the storage place, gave me a unprompted call at the end of the day and said that she was really impressed with the Kent team. They had been very careful with all our belongings, they were a great bunch of guys to deal with and she was going to start recommending Kent herself. Thank you Kent for the great service.
Mark B, Bondi Junction NSW
(Bondi Junction NSW to Brighton VIC, September 2015)
Excellent service – warm and friendly staff – highly and already have recommended your services to other people. None of our furniture was damaged whatsoever – sincerely and truthfully extremely satisfied. Bob and Pauline.
Apologies for extremely late reply.
Robert K, Perth TAS
(Perth TAS to Perth TAS, September 2015)
We found every team member we had contact with to be well trained in their immediate task as well as personal relations. Particularly pleased with collection service of used cartons and wrapping paper post move.
Graham P, Banksia Park SA
(Banksia Park SA to Erskine WA, September 2015)
Our removals crew were amazing. It was a very hard job with 3 flights of stairs on uplift and another on the delivery. It took them 11 hours to move us including hoisting some furniture over the balcony. Nothing was too much trouble for them and they were such nice, friendly people despite a long tiring day. I have already recommended to many friends. I couldn’t fault them.
Lauren F, East Melbourne VIC
(East Melbourne VIC to Hampton VIC, September 2015)
The whole team did a fantastic job. Everyone turned up on time and as planned, they were efficient and friendly. Great work!
Di P, Leichhardt NSW
(Leichhardt NSW to Millicent SA, September 2015)
From start to finish we were dealt with efficiently and professionally. Nothing was broken even our extremely fragile wine glasses! All the support staff were on time and nothing was too much trouble. Great job
Linda B, Breakfast Point NSW
(Breakfast Point NSW to Liverpool UK, September 2015)