What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
The team was amazing! From Michelle who communicated with me during the move plus Rozi who arranged my car to be moved. Both Uplift and Delivery guys were super friendly and made me laugh all the time! Thank you
Sally M, Cockburn Central WA
(Cockburn Central WA to South Yarra VIC, October 2015)
Excellent service from start to finish. The staff were always very professional and friendly when I spoke to them on the phone. They always returned my calls and email the same day. The removalists turned up on time and they called me 20 mins beforehand as requested. They also were very professional and I watched as they packed everything and they were very careful and professional. I would have no hesitation whatsoever in recommending Kent Removals. I thought this whole process would be very stressful but it was a pleasure to deal with all the staff. They all made the situation very easy and stress free. Excellent service and thank you to everyone involved.
Debbie S, Sydney NSW
(Sydney NSW to Into storage, October 2015)
not at this point – still unpacking
Deb B, Macclesfield VIC
(Macclesfield VIC to Monbulk VIC, October 2015)
I had a few issues as the representative i was with went on holidays and i didnt know so i was trying to email him and left messages that went unanswered for 2 weeks. otherwise i thoroughly enjoyed using kent removals
Amanda W, Kyabram VIC
(Kyabram VIC to Ashby WA, October 2015)
We have used quite a number of international and domestic removalists during the 17 years living between Australia and overseas so I think I knew a bit about the quality of the removalist. Generally the international removalist are of high quality but it always has been the local removalists that let us down. That is, until we used Kent.
Peter King the sales manager surprised us that, after a quick look of the property he provided a quote on the spot . None of the removalists did that. He estimated 74 CBM and according to the uplifter crew, he was spot on. Two 20′ container and a small truck, just as he estimated. I said to Peter that if their quality were as good as they claimed, then I don’t need to buy insurance as this is only a local move, from southside of city to the westside. I saved us $3000 and the removalist broke one small glass frame and an old clay garden pot. Needless to say I am very pleased.
I am most impressed with the uplifters Steve Taylor and Marco. We moved internationally twice and locally five times but I have never seen such hard working and pleasant workers like these two, especially Steve. Nothing is too hard or too difficult for him. He and Marco pretty much single handed uplifted two full containers load of furniture. They started 7:30 and by 4:30 it’s all done. They were quick, efficient and extremely polite. Kent, these people are the reason that your company are so successful, please make sure you do whatever to keep them. You will always have happy clients if you have great people like Peter, Steve and Marco.
Rebecca A, Cleveland QLD
(Cleveland QLD to Kenmore Hills QLD, October 2015)
Great service all round, Geoff
Geoffrey O, Redbank Plains QLD
(Redbank Plains QLD to Lammermoor QLD, October 2015)
There was some damage to some furniture, nothing serious or worth pursuing, it was more in line with furniture being rubbed on something during transit, so my only suggestion would be to make sure items are not touching during transit.
Anita & Daniel B, Mornington TAS
(Mornington TAS to Capalaba QLD, October 2015)
Need to sort the missing TV. Feedback was good first day but since then I am not sure what is happening.
John Ake Thorvald J,
( to Narara NSW, October 2015)
Thank you for your great service. Moving state to state wasn’t easy and your patience and excellent service definitely made it easier.
Thanks again
From Lana
Lana & Steve F, Baldivis WA
(Baldivis WA to Kangaroo Flat VIC, October 2015)
Excellent crews both Packing and Delivery. Not one item broken. Would not hesitate to recommend Kent Removal Services. Best Regards. Joe
Joe K, Knoxfield VIC
(Knoxfield VIC to Highland Park QLD, October 2015)