Customer Reviews

Customer Reviews:

1. Andrew and Dillon could not have been better, even ever so kind to my cat “Gus” Nothing I asked was too much bother. Lovely young men. Thank you. Good luck to Andrew with his move to Queensland.

   5

   Anonymous, Blackburn
   (Blackburn to Nunawading, January 2018)

2. Me and my partner moved from Melbourne to Newcastle and chose Kent as our removalists. Mick and Austin, the two guys that came to our Melbourne home were awesome, they were very professional and caring. Could not thank them enough. Once in Newcastle, a whole team came to deliver our goods. Everything was in perfect condition and the guys were equally helpful. It was our first time moving and we were very concerned but thanks to Kent it was a true “stress-free” move. Thank you guys!!! We’ve been recommending you to everyone we meet. Thanks!!!

   5

   Anonymous, Altona Meadows, VIC
   (Altona Meadows, VIC to Newcastle, NSW, November 2017)

3. I was very pleasantly surprised by the service received. I found Lionel and Ben (the crew) to be very professional, but friendly, efficient and mindful of each other’s physical wellbeing while moving the heavier items. Everything was delivered in excellent condition.

   5

   Anonymous, Seaham
   (Seaham to Raworth, December 2017)

4. We had an excellent experience with Kent Removals. Everything went smoothly and Axle and Hemi were so careful and polite, I would recommend them to anyone. Everything was on time and in good order.

   5

   Anonymous, Epping NSW
   (Epping NSW to Sydney 2000, December 2017)

5. Big thanks to Roy’s team – arrived on time – polite, friendly, professional, respectful and absolute attention to detail at both pick up and drop off – turned a normally stressful experience into a smooth and well executed move – all of the team were excellent and worked together as a happy and organised team – we want them back when we move into our new house.

   5

   Anonymous, Cecil Hills NSW
   (Cecil Hills NSW to Abbotsbury NSW, November 2017)

6. We chose Kent Removals and Storage for the pick-up and delivery of our goods and chattels for our move from Tanunda to our new home at Lucas in Ballarat. This involved approximately six months storage in Adelaide whilst our build took place.

   Throughout the entire exercise, we were witness to so much professionalism. Every person we were in contact with gave us the sense that they ‘cared’ for us – the Adelaide staff (Amy and Scott), pick-up personnel (sorry guys we can’t recall your names), general staff (when we provided updates of our situation), Dan and Chris (the delivery guys to our new home) and finally today to the two guys who picked up empty cartons. Nothing has been too much trouble throughout.

   We have no hesitation in recommending Kent Removals and Storage to family and friends. Finally we would like to say a big ‘Thank You’ to all concerned for tending to our belongings and giving us ‘peace of mind’.

   Ron and Hilda, Lucas Victoria
   (Tanunda February 2017 – via Adelaide storage – to Lucas October 2017)

   5

   Anonymous, Tanunda South Australia
   (Tanunda South Australia to Lucas, Ballarat, Victoria, October 2017)

7. Wonderful service from start to finish.
   Professional and helpful office staff in Townsville were a joy to deal with.
   And the delivery drivers were fast and efficient, and very friendly.
   I will always use Kent removals for my moves from now on.

   5

   Anonymous, Cairns
   (Cairns to Coffs Harbour , September 2017)

8. Kent Removals recently handled our removal needs. The Kent team, comprising Brendan, Austen and Luke were amazing in their relentless energy and professionalism. Nothing was too much trouble for them, they were swift and surefooted with some awkward items, and gentle and accurate in everything they placed in our new home. Above all, they maintained high spirits and an obvious interest in providing for our best needs. What was, prior to the day, something to be somewhat anxious about as moving always is, turned out to be a pleasure thanks to these 3 guys and also Jeremy, who took care of all the organisational work prior to the actual day. Thanks Kent.

   5

   Anonymous, Carnegie 3163
   (Carnegie 3163 to Carnegie 3163, September 2017)

9. Andrew, Marcus and Jared were the most professional, friendly chaps who made the whole move feel like an enjoyable day arranging boxes rather than a chore. We look forward to moving again!

   5

   Anonymous, England
   (England to Melbourne, Vic, September 2017)

10. Outstanding customer service and professionalism, from start to finish. The “by line” on the Kent cartons mentions “..for peace of mind…” and that is, quite simply, an understatement. From Tanya who thoroughly and accurately estimated the amount of space required and adjusted that effortlessly as we subsequently sold some items leading up to the shift; to Claire always maintaining a bright and helpful personality in my dealings with her; but in particular the men who loaded our gear and unloaded it at the destination. Lorenzo and his brother for the packing – they worked tirelessly and professionally throughout, politely declining our offer of a morning tea and not pausing until the container was packed. The care they took to ensure our furniture and belongings were being transported without damage was obvious. At the destination – Isaac, Willie, and Isaac’s son – nothing was too much trouble for them, as well as going the extra mile to help us move furniture after we’d already changed our mind a couple of times on where we wanted this or that. We cannot commend Lorenzo and his brother, Isaac, Willie, and Isaac’s son, enough. The whole experience with Kent, from start to finish, was worth every cent. Thank you.

    5

    Anonymous, Kellyville Ridge, NSW
    (Kellyville Ridge, NSW to Albion Park, NSW, September 2017)