What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2870 reviews
  1. The only ‘small’ negative was one of our prints had a broken glass which we have been quoted approximately $75.00 to replace. You are blessed with two exceptional workers representing your company, who did our shift.

    Judy, Lower Plenty, VIC
    (Lower Plenty, VIC to Lower Templestowe, VIC, July 2013)

    5
  2. I struggled with poor communication when my goods arrived in Melbourne but the Brisbane team were excellent and really helpful as were the NZ team. Thank you to the staff concerned.

    Stephen, Coomera, QLD
    (Coomera, QLD to Whangarei, NZ, July 2013)

    5
  3. I had a seamless experience with Kent – I was well looked after by Gevina who kept me in the loop on my quarantine clearance and organised the delivery on the exact day I needed. The crew Pete and Jess showed up on time, were friendly and worked quickly and efficiently to get everything upstairs and unpacked. Great guys, a credit to the company. I would definitely look to use Kent for removal services in the future!

    Kelly, Singapore
    (Singapore to Queenscliff, NSW, July 2013)

    4
  4. The stressful event of moving home made easy!

    Danelle, Ivanhoe, VIC
    (Ivanhoe, VIC to Mont Albert, VIC, July 2013)

    5
  5. Friendly and efficient they made a stressful time so much easier. Thank you. There was one slight problem, 3 quite deep scratches appeared on the dining room table.

    Carol, Parkdale, VIC
    (Parkdale, VIC to Portalington, VIC, July 2013)

    4
  6. Very helpful, made it so easy at every stage.

    Megan, Mitcham, VIC
    (Mitcham, VIC to Bayswater, VIC, July 2013)

    5
  7. The boys who moved us were fantastic. Exceeded expectations, were super quick and took care with our stuff.

    Gemma, Preston West, VIC
    (Preston West, VIC to Doreen, VIC, July 2013)

    5
  8. Very happy with the packing and uplift service, your team were pleasant and did a great job. We’ve moved several times before and this was our best experience.

    5

    Sharyn H, Sandy Bay QLD
    (Sandy Bay QLD to Sandy Bay TAS, July 2013)

  9. The crew that looked after our move were a great group of guys who knew how and why they were there, and did the job perfectly. A couple of small issues but more due to the fact that we have not done this for 34 years. Thank You.

    Lorraine and Steve, Springwood, NSW
    (Springwood, NSW to Winmalee, NSW, July 2013)

    4
  10. Thank you, Kent. Every single step of the process was seamless. From always turning up on time, to the crew’s super efficient packing and unpacking. Outstanding service, from one very wary customer (due to average previous experiences).

    Penny, Cogee, NSW
    (Cogee, NSW to Norwood, SA, July 2013)

    5

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