What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
The team was efficient and corteous.
Robert C, Coburg VIC
(Coburg VIC to Flemington VIC, January 2015)
In particular I would like to say a special thank you to the uplift and delivery removers. Especially to the gentleman who was there for both days – he was thoughtful and took particular care with everything, of which the most important was the antique Chinese screen that has been in the family for generations.
Again, thank you
Lyn T, Glen Waverley VIC
(Glen Waverley VIC to St Kilda East VIC, January 2015)
My only concern was the timing. After intially being told that the time would be 9am-12noon, it was then chnaged to 10am-noon, and the tema finally arrived at 1:30pm.
Given that the tema had ti unpack the goods for the new occupiers before loadin on my things, the process took much longer than a normal uplfit. I didn’t arrive at my new address until after 5pm (and we were only travelly around 5-6km).
It was a very long day for all involved.
Bronwyn W, Doncaster VIC
(Doncaster VIC to Box Hill South VIC, January 2015)
I had locked up the unit but forgot the fridge. The 2 Kent men went to the office of the retirement units and collected the key and got the fridge. They got full marks.
Angela G, Belrose NSW
(Belrose NSW to West Pymble NSW, January 2015)
They were so efficient, professional and took the stres away from the whole process.
hands down worth every cent and would no hesistate to use them again or recommend to others
joanne D, collingwood
(collingwood to sydney, August 2013)
Tim, Cain, Michael, Scott and Chris were the removalists and Rob did the packing. They were all incredibly proficient, polite and willing to go the extra mile. They were also well presented and worked seamlessly together. A good example of team work. I was initially concerned about the cost for the job. But you do get what you pay for. kind regards Penny
Penny W, Kew VIC
(Kew VIC to Kew VIC, January 2015)
Crews, despite the physical difficulty of moving, need to be mindful of such as traipsed dirt and stains on carpet in both evacuated and new environments. Our crew were very friendly and obliging and so very helpful once the matter had been noted.
Graham G, Giralang ACT
(Giralang ACT to Flynn ACT, January 2015)
I found the crew to be exceptional, It wasnt the easiest moves having to get the majority of furniture upstairs.
Jillian B, Oakleigh VIC
(Oakleigh VIC to Mount Waverley VIC, January 2015)
Excellent service. The best we’ve ever used.
Andrew S, Ocean Reef WA
(Ocean Reef WA to Leatherhead, London, January 2015)
I did not know what time the moving men were coming. The office staff may have left a message on my home phone but it had been disconnected by Telstra, by mistake. So I wish they had rung my mobile to let me know, as I was in the shower at 7.30am when the movers arrived! In other words, I think they should speak to someone about the arrival time, not just leave a message, which someone may not get. But otherwise, the moving men were very efficient and helpful.
Maria P, Caulfield North VIC
(Caulfield North VIC to Armadale VIC, January 2015)