What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
From Initial Quote Visit to removal and delivery we were really impressed by the standard of service and professionalism. Many thanks for a seem less move.
Jen T, Altona VIC
(Altona VIC to Lara VIC, June 2016)
I was extremely impressed with the way the guys packed (in Tasmania) and unpacked (in NSW) my goods with such care. All Kent’s staff, both in the office and on the trucks, were personable and very helpful – nothing was a bother. I will definitely be using Kents for the next move. Thank you very much.
Maureen M, Sorell TAS
(Sorell TAS to Faulconbridge NSW, June 2016)
Kent staff performed over and above the call of duty! What great removalists! Nothing was too much trouble with the young fullas who unloaded our things, so impressed with both the uplift and the drop off
Sharna I, Capel WA
(Capel WA to Sawtell NSW, June 2016)
Very professional, from the person who gave the original quote to the uplift and delivery crew. The packing service was quick and efficient, and everything arrived safely. They really put our minds at ease that all of our stuff would be packed and delivered safely.
Jillian B, Tighes Hill NSW
(Tighes Hill NSW to Maylands WA, June 2016)
We were very impressed by the professionalism and attitude of the Hobart staff during the pre move contacts and uplift.
Debbie W, Tinderbox TAS
(Tinderbox TAS to Junortoun VIC, June 2016)
I found the ever-changing reference number a source of confusion. Hence my lower rating on “communication”.
Robert N, Abbotsford VIC
(Abbotsford VIC to Fitzroy North VIC, June 2016)
completely satisfied with service received and friendly approach of staff
Anthony C, Penfield Gardens SA
(Penfield Gardens SA to Globe Derby Park SA, June 2016)
The service was excellent – I kept amending my initial quote as I added items during the packing process. The admin staff were very helpful and professional. The entire customer experience was seamless and outstanding from initial quote to final delivery at my new home.
Toyosi H, Redfern NSW
(Redfern NSW to Kingston TAS, June 2016)
The service from the very start to the end of my interaction and move with Kent was outstanding. The courteous, customer service and the professionalism and stamina shown by the movers was nothing short of incredible. I have already spoken with others of Kent and am very pleased to be in contact again for future moves. Thank you very much!
Anita M, South Brisbane QLD
(South Brisbane QLD to Chevron Island QLD, June 2016)
The guys did a good job and were very pleasant and friendly to deal with. I feel that there was a bit of time wasted with the senior fellow remaining in the truck virtually the whole time whilst the other two did all the carrying. We were also held up a bit with the delivery waiting for the fellow with the ute to arrive. But overall the most pleasant move I’ve done.
Elizabeth W, Clayfield QLD
(Clayfield QLD to New Farm QLD, June 2016)