What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
A very professional and friendly team from Newcastle. Nothing was any trouble – even our hugely heavy travertine table – and everything was handled carefully and thoughtfully. The move in and out was as painless as these things can be and, even though we decided to do our own packing and unpacking, the beds were assembled so we at least had somewhere to sleep! Reasonable cost too. I would not hesitate to recommend them to friends.
Jim M, Valentine NSW
(Valentine NSW to Cowan NSW, November 2016)
No problems. The team were excellent in all respects and we were indeed fortunate to have them. Their attitude to customer service was first class.
Colin A, St Leonards NSW
(St Leonards NSW to Aberglasslyn NSW, November 2016)
Thank you Kent. I have moved with you a number of times. I used a backload company moving from Canberra to Brisbane. Huge mistake on my behalf. They left a number of items behind. Once again Kent came to my rescue.
Kent will never leave things behind. They will ALWAYS protect your furniture and damage is something I have never had with Kent.
The backload company did not wrap my white lounge hence it is no longer white. They always ensure your precious paintings are protected not just thrown up the top. Lesson learnt. Kent staff are polite, experienced and your given reassurance that all will be ok.
My family and I will only ever use Kent from now on.
Josh from Canberra is a true professional as were the boys in Brisbane.
Heather B, Canberra
(Canberra to Brisbane, November 2016)
A five star service that met Kent’s stated vision of making my move stress free. I had multiple moves that were achieved seamlessly. This included a great packing service and valet unpacking – so important for someone with health issues. At all times I received excellent customer service and support. Thank you to everyone involved from Canberra all the way through to the Brisbane and the Gold Coast.
Elaine Y, Canberra
(Canberra to Brisbane Qld, September 2016)
Fantastic team packed our whole house up in 5 hours.
Very friendly and super officiant.
Rob and Michael you are awesome. Thank you so much for making our return home stress free.
Highly recommend Kent and their team.
Thanks again guys. You the bomb…..
sian R, narre warren south vic
(narre warren south vic to halls head Western Australia , October 2016)
Kent made my move from Victoria to South Australia completely stress free. When they arrived on moving day the two young men literally “made my day” by quickly saying “don’t worry, we can take care of that for you.” They treated everything with respect and eased my mind immediately. They arrived on time and worked the entire day, barely taking rest breaks. On arrival in South Australia, they were punctual and also extremely professional. My only job was to direct them to where things were to go in the new house and mark off the boxes. I cannot fault Kent and their team. My sincere thanks go to all involved in my move for making it a stress free and pleasant experience. They have my highest recommendation.
Charlene F, Gisborne, Victoria
(Gisborne, Victoria to Encounter Bay, South Australia, August 2016)
Kent made our move very easy for me, the guys were really lovely, friendly and nothing was too much trouble!!! Would definitely recommend you !!
Gillian A, Brighton
(Brighton to Red Hill, September 2016)
We are extremely satisfied with the professional prompt and careful service provided by Neil, Johnny and Ash’. The delivery went as smoothly as the pick up. Worry free!! Well done and thank you.
Barry K, Longford
(Longford to Ulvestone, September 2016)
We have used Kent twice and both times the crew was on time and very professional. The boys were friendly and accomodating. Nothing was too much trouble. Our last move we had Jack and his offsider who did a great job. Would recommend Kent every time.
Hans N, Modbury North
(Modbury North to Ridgehaven , August 2016)
Have been meaning to write a review since I moved interstate about 3 months ago – I just wanted to say thanks for a smooth and easy transition, the guys at both ends were great (and no complaints from the Sydney end when the found out the lift wasn’t working!) and all at a very competitive price! Couldn’t have been happier with everything 😉
Hayley C, Elizabeth Bay
(Elizabeth Bay to Mount Waverley, July 2016)