What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. Most impressed with our recent move using Kent removals. Their packing and removing teams were experienced and hard working.Would not hesitate to recommend.

    5

    Heather D, Mullaloo
    (Mullaloo to Adelaide, September 2016)

  2. An extremely efficient crew of 3 men and a woman packed everything up from our 3 bedroom home in 3 hours, were extremely polite and helpful and knew exactly where everything had to be placed on the download. Did find the occasional scrape on tall bookcases but no breakages. Would highly recommend Kent after this experience. Thanks team!

    4

    Bob, Brighton
    (Brighton to Pasadena, September 2016)

  3. Hi Hayley,

    I used Kent Removals twice. Once going from Sydney to Melbourne and the second time from Melbourne to Europe.
    The customer service was friendly and very efficient. The pricing was very reasonable. The mover was excellent.
    What more can one say !
    Regards
    Florence Beaujeu

    5

    Florence B, Highett
    (Highett to Paris, France, August 2016)

  4. The guys did a great job went above and beyond as we had terrible trouble fitting our delivery through the doors. Great work 🙂

    5

    Narelle M, Newcastle
    (Newcastle to Dungog, July 2016)

  5. We moved From Townsville to the Gold Coast and the whole process from initial contact to the final delivery went without any problems, Len from Townsville was really helpful with anything we required. I would definitely use Kent again and would highly recommend them to anyone looking for a removalist

    5

    Billy M, Kirwan QLD
    (Kirwan QLD to Gold Coast QLD, July 2016)

  6. Hardworking, efficient and well organised. We’re glad to have chosen Kent as they were professional and definitely knew what they were doing. Thanks so much for your help!

    5

    Eric C, Castle Hill NSW
    (Castle Hill NSW to Caringbah NSW, June 2016)

  7. Thanks so much for all the help. The Roy team (Roy, Ali and Hayden I think) were professional and efficient. We’re especially glad that they grouped everything well so that the unpacking was not too painful at all. Nothing was broken and the guys worked non-stop! Thanks again.

    Eric C, Castle Hill NSW
    (Castle Hill NSW to Caringbah NSW, July 2016)

    5
  8. Over the last few years myself family and friends have used Josh and his team from Kent R&S Canberra a number of times. I had heard horror stories of moving and could not understand until now their dilemma. Josh was unable to do my interstate move for reasons outside his control. I engaged another company. Firstly covers were not used on furniture hence new white lounge how has rub marks and grease stains on it. A number of other items are damaged. No apology.
    Do yourself a favour. If you want your relocation to go smoothly. Polite service and open communication with the team. Your much loved items to be treated with respect. Request Josh and Jimmy. After this disaster I now know how spoilt I have been. Thank youJosh and Jimmy.

    5

    Heather B, Canberra
    (Canberra to Brisbane, July 2016)

  9. All Kent employees were helpful and obliging in every way possible to assist in making a stressful event go as smoothly as possible. Treated our goods with care and respect. Highly recommend this company.

    William (Chris) K, Howden TAS
    (Howden TAS to Grove TAS, July 2016)

    5
  10. Absolutely excellent Wayne Kerrie and all the Kent team, From the quote storage till we moved into our new home, everything was perfect no stress all on time and even after we moved in the empty boxes were picked up as soon as we rang, will recommend to any one so great and thank you ever so much Kent .

    5

    Dawn and John B, Niagara Park nsw
    (Niagara Park nsw to Tea gardens nsw, April 2016)

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