What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
On the day the movers were exceptionally professional and worked incredibly hard. I was very impressed with them. The admin/office let down the overall experience for me.
Tracy R, East Lindfield NSW
(East Lindfield NSW to Wahroonga NSW, November 2014)
Kent International have been professional; efficient and extremely effective in helping us with our relocation to Australia.
An added bonus is the service to collect all boxes and packaging when contacted to arrange for same.
Thank you – a Company to be recommended.
Richard M, UK
(UK to Piara Waters WA, November 2014)
Excellent job.Everything went according to plan.Cannot thank Kent enough.
Peter A, Warwick QLD
(Warwick QLD to Bushland Beach QLD, November 2014)
Very friendly and obliging service.
Judy C, Ashwood VIC
(Ashwood VIC to Canterbury VIC, November 2014)
The crew was friendly and courteous but left a few damaged spots on the wall due to hitting with boxes.
Alexandre C, Houston
(Houston to Claremont WA, November 2014)
I was happy with the service and work provided by the staff of Kent in Australia during the whole process. However, I am very dissatisfied with the poor service of your Kuala Lumpur partner, Asian Tigers. Most of our wood furniture was damaged and left with numerous cut marks because their staff dropped our furniture during unloading and opened the cardboard with a cutter. Their supervisor, Perma, acknowledged of the damage on the spot and promised to forward me the details of furniture repair shops. He never followed up the case even though I called him two times about the issue.
Richard H, St Peters SA
(St Peters SA to Malaysia, November 2014)
Probably the best packing crew that i have seen in 10 international and interstate moves over the past 40 years. Administration back up and support has also been excellent.
Peter D, Bindoon WA
(Bindoon WA to Bedfordshire, November 2014)
Excellent service, customer service was above & beyond. We knew what was going on, kept in the loop & really looked after. Definitely will be recommending Kents to all our friends & family that move.
Mr James N, Brookfield VIC
(Brookfield VIC to West Coast, NZ 7805, November 2014)
The Cairns side of things was excellent, apart from the fact that a few items were packed that they had been asked specifically not to pack – e.g. a broken GBC laminator and some planks of old wood. Everything was very well packed and nothing, so far, has been discovered broken. Everything appears to have travelled very well, so full marks.
The other bone of contention were the extra fees we were required to pay here in Geneva. As our address was known from the outset I feel that steps should have been taken to ensure that the narrow driveway was taken into consideration.
Apart from that I am very happy with the service we received on both sides of the world.
Michele Ann & Philippe Peirre P, Port Douglas QLD
(Port Douglas QLD to Geneva Switzerland, November 2014)
The estimation was based on a previous delivery with another company. Estimator did not visit home. The packing services in comparison to another seemed slow. The uplift and delivery guys were professional and awesome. Overall a very good result/satisfaction level. Thank you so much.
Kelly G, Bayview NT
(Bayview NT to Larrakeyah NT, November 2014)