What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
I am happy with Kent services both from Australia and their Singapore services. Will definitely recommend them for your overseas shipmentt.
Jeok Kiak H, Wollstonecraft NSW
(Wollstonecraft NSW to Singapore, December 2014)
Some challenge over dealing with 3 or 4 different contact people
Jim & Marion W, Box Hill South VIC
(Box Hill South VIC to Ringwood VIC, December 2014)
Estimator was extremely helpful, but unfortunately miscalculated in believing that a wardrobe could be moved down a set of stairs for the uplift. This was not the case, the crew could not achieve this, despite their best efforts. The result was the item was left in my house and I had to destroy it in order to remove it – as the new owner does not want the piece. I was compensated by Kent’s for the item not being removed, but I was very upset at losing a piece of antique furniture.
Dr Michael A, Waverley NSW
(Waverley NSW to Tahmoor NSW, December 2014)
Very professional and kept us informed during process
Trish D, Margaret River WA
(Margaret River WA to O’connor WA, December 2014)
Uplift/Delivery crew were excellent.
Heather & Lance S, Parkville VIC
(Parkville VIC to Ringwood VIC, December 2014)
Very disappointed to find bed was not reassembled. When I tried (at 8.00 pm), found screws missing. Call to driver was going to be answered in 10 mins – still waiting! They may be “generic”, but where do you find them at that time of night?
Rod P, Ferntree Gully VIC
(Ferntree Gully VIC to Sebastopol VIC, December 2014)
Everyone very helpful. the provision of boxes was also a big pluse
Rev Graham K, Springwood QLD
(Springwood QLD to Kooralbyn QLD, December 2014)
I was throughly Satisfied with the 3 guys who did the removal work. They were perfect. The furniture was heavy and not once did I hear them complain. They could not do enough. They had to make two trips with such a big load and were terrific. They were funny guys with a good sense of humour for such a hard job. Thanks Very Much.
Peter from Bayswater
Peter A, East Perth WA
(East Perth WA to Bayswater WA, December 2014)
More care on labeling of boxes please.
Ashley N, Wallerawang NSW
(Wallerawang NSW to Kurmond NSW, December 2014)
Third move with Kent, they are great highly recomend them, the crew have all been very helpful and well mannered, espically around my wife and kids. Thank you
Dale B, Coogee WA
(Coogee WA to Munster WA, December 2014)