What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2969 reviews
  1. The crews on both days were fantastic and very accommodating. The first crew did packing and taking extra furniture to storage – they were extremely professional and were considerate and not one item was broken. The moving crew were brilliant! It was a long day and the uplift went smoothly – and it wasn’t easy! They also had to ferry from the truck to the apartment! On arrival. It was an evening finish and all 3 gentleman were fantastic at unloading, placing and putting furniture and beds back together. They were very professional,nothing was too much trouble- they were upbeat and positive to the end! We could not have had a better experience . Thanks Guys and Kent.

    Kerrie C, Mcmahons Point NSW
    (Mcmahons Point NSW to Woolloomooloo NSW, February 2016)

    5
  2. Excellent stress free service. Moved our house contents with the minimum of fuss – very polite young men who were happy to help out with a few extra bits and pieces (installing dryer etc).

    Anthony and Ralia E, Moonee Ponds VIC
    (Moonee Ponds VIC to Aberfeldie VIC, February 2016)

    5
  3. Of all the things that could go wrong during a move to a new home, this was the only thing that didn’t.

    John M, Moorooka QLD
    (Moorooka QLD to Wacol QLD, February 2016)

    5
  4. I commend the uplift team. They were friendly, accomodating & thoughtful, certainly worked hard and I was very comfortable having them in my home.
    It was unfortunate that the fridge did receive a dent on removal.
    They were delays in the delivery time and a little more communication would have been helpful.

    Neti C, Eltham VIC
    (Eltham VIC to Glenelg East SA, February 2016)

    4
  5. The team were awesome, it was not an easy move between 2 buildings with lift access and requiring a ferry vehicle both ends. They super professional throughout – inspite of setbacks with access due to garbage service tiring up access and then a false fire alarm that closed off access with fire doors tripping to the car park. Couldn’t speak highly enough. Tough work done with good humor and lots of hard work. They showed great care and everything arrived safely. Thanks heaps Kent – we were recommended by a friend and will definitely recommend and will use any time we move again – hopefully not too soon!

    Brian & Nikki M, Pyrmont NSW
    (Pyrmont NSW to Pyrmont NSW, February 2016)

    5
  6. Great crew both ends. Excellent communication from the uplift team leader keeping me appraised of the progress throughout.
    Best Removalist company I have used and I have moved a lot.

    Armand H, Palmerston ACT
    (Palmerston ACT to Dover TAS, February 2016)

    5
  7. I have used KEnt on a few occasions as have my family and a few friends. What can I say…..I would recommend them above all. They are careful with their packing, work continually and in the heat where I am they did not stop when it was time to unload, except for a drink of water. They had the job done in no time. And the admin. staff are courteous and efficient. Congratulations on having such an excellent team, you are very lucky.

    Genevieve B, Forest Lake QLD
    (Forest Lake QLD to Kewarra Beach QLD, February 2016)

    5
  8. Very happy

    Diane & Fred J, Sanctuary Cove QLD
    (Sanctuary Cove QLD to Warriewood NSW, February 2016)

    4
  9. Very impressed with everyone from packaging to shipment to delivery. Thank you muchly!

    Caroline R, Maylasia
    (Maylasia to North Fremantle WA, November 2015)

    5
  10. Very helpful fellows who took care with our belongings.

    Carol W, Beaumaris VIC
    (Beaumaris VIC to Beaumaris VIC, November 2015)

    5

Read more Kent Removals reviews