What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2955 reviews
  1. Friendly and efficient service. I recommend North Lakes Removalists for your move.

    5

    Carole Montgomery, Clontarf
    (Clontarf to Rothwell , October 2021)

  2. Everyone that came to our house did a wonderful job. They all worked incredibly hard and they should be congratulated on their professionalism. We were both impressed and l would have no hesitation in recommending Kent’s to my family and friends. Thank you so much.

    5

    Lisa M, Wallan, VIC
    (Wallan, VIC to Townsville, QLD , October 2021)

  3. Fabulous friendly staff, from Wes who gave the quote to the boys in the crew on Thursday & Friday loading the vans, & again on Saturday for the delivery. It was a very time consuming removal because of the steep block & narrow road which required everything to be taken down on the back of a ute to the waiting truck up the street. Each crew worked tirelessly without complaint. A very professional job all round.

    5

    Helen Shepherd, Upper Ferntree Gully VIC
    (Upper Ferntree Gully VIC to Ocean Grove VIC, August 2021)

  4. My mum has moved from Melbourne to Ballarat & just before the move has gone into hospital. I’ve been taking care of all the moving “stuff”.
    2 containers of her belongings came this morning with the most amazing men!
    They have been so understanding, so gentle with her belongings & just wonderful people! I cannot thank them enough for making this move so much easier.

    5

    Linda Rosier, Eltham
    (Eltham to Lake Gardens, September 2021)

  5. Since my boxes arrived in Sydney from UK, Kent removals have given exceptional service. Geetha communicated well and always dealt with my enquiries efficiently and professionally. Due to Covid restrictions delivery was delayed but Geetha reassured me my boxes would be stored safely which they were. The delivery guys were superb on day of delivery despite them having a long hard day they arrived on planned day and completed the service politely and with smiles. Thank you to the whole team involved in delivering my personal items through such difficult and challenging times. Without question I recommend this company for their brilliant service.

    5

    Nicolle Dieumegard-Thornton, Sydney
    (Sydney to Kiama, September 2021)

  6. Our experience with Kent was terrific. Our move was from Nth Qld to the Lockyer Valley. Len and the office team at the Nth Qld Stuart depot where amazing. We chose to have a partial pre pack and the team were so efficient. Our 2 containers of belongings was uplifted and stored with Kent for a few weeks as we had not found our new home. A quick phone call to Kent once we had our new home and a delivery date was booked. Both teams on uplift and downlift were very professional, keeping us informed at all times.
    We would have no hesitation in recommending Kent removals.

    5

    Joanne, Nth Qld
    (Nth Qld to Lockyer Valley Qld, July 2021)

  7. Absolutely professional work was quick, efficient, friendly and cost effective. John is a true gentleman with over 30 years experience and his staff where equally effective in the whole experience.

    Thanks John for your hard work and even cleaning out my garage for free

    5

    Peter Dimitrakopoulos, Rosebery
    (Rosebery to Rosebery , August 2021)

  8. i would like to say to jason fraser how much he has looked after us we are very grateful govan and sue butcher

    5

    govan butcher, chirnside park
    (chirnside park to port arlington, August 2021)

  9. Fantastic service, took great care of our belongings and worked incredibly hard. Citipower cut off electricity to our new building the day of the move – with no elevator and little light in the staircase, the guys from Kent still powered through and completed our move in incredible time, never even stopping for a break! Above and beyond, for sure!

    5

    Alexander L, St Kilda
    (St Kilda to Balaclava, July 2021)

  10. Excellent, efficient service. All staff were friendly and professional. Highly recommended.

    5

    Neil, Hahndorf, SA
    (Hahndorf, SA to Magill, SA, May 2021)

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