What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
I would like to thank Kent and in particular Nick and Karl for being prompt and efficient. These young blokes attitude and ability to meet the challenges encountered with moving was first rate. The street was tight, Primary School kids being picked up and inclement weather! On top of this the amount of white goods, furniture and household items we had was extreme, never again! Even though the container was large, I had serious doubts whether it would all fit. The boys rose to the occasion and erased all our doubts.
Well done Nick, Karl and Kent.
Alex & Anthaea, Newport, Victoria
(Newport, Victoria to Brisbane, Queensland , May 2021)
Kent was very helpful and accommodating throughout process. Early arrival was unexpected but very welcomed. Thanks team!
Barry, Malanda, QLD
(Malanda, QLD to Rosebery, TAS, April 2021)
Excellent service. Friendly staff. Everything was above our expectations. No damage of any kind. Would thoroughly recommend Kents to anyone.
Peter, Lara, VIC
(Lara, VIC to Girraween, NT, April 2021)
Thanks – the service from start to finish was excellent
Anastasia, Abbotsford, VIC
(Abbotsford, VIC to Northcote, VIC, April 2021)
Thank you so much to the whole team for moving me so quickly and efficiently. Friendly staff who worked so well with the unpack team. I would highly recommend Kent and will pass your details to anyone I know who is moving.
Libby, Lorn, NSW
(Lorn, NSW to Lorn, NSW, March 2021)
Thank you for the wonderful service and the ability to adapt at a moments notice due to the COVID-19 world we are living in right now, it was much appreciated.
Lucy, Windsor, QLD
(Windsor, QLD to Craigburn Farm, SA, March 2021)
I loved your entire teams commitment and professionalism from start to finish. Nothing was a problem and everyone from first contact in the office, right through made me feel at ease and less stressed. Through a very anxious time I was able to have a laugh with everyone of the team involved which was absolutely wonderful. Would absolutely recommend your company and service. Communication was clear and fantastic all the way through as well. Fantastic work everyone.
Wendy, Rosebud, VIC
(Rosebud, VIC to Glass House Mountains, QLD, April 2021)
Great service and the help to disassemble and Assemble the bed was fantastic
Jeff, Townsville City, QLD
(Townsville City, QLD to Townsville City, QLD, April 2021)
Excellent. Everything arrived in perfect condition. All staff were excellent and communication from head office also excellent
Geoff, Canterbury, VIC
(Canterbury, VIC to Noosa Heads, QLD, March 2021)
I was extremely impressed with the service from Kent, from my first enquiry on the Kent site it was easy and straight forward to get a rough idea of cost, from there all communication was instant and clear, any questions I had were answered immediately. Well done Kent it has been a while since I have seen a company run in such an organised fashion with excellent customer service. I also would like to add that the 2 blokes who dropped of my stuff were also professional and friendly.
Ingrid, Banks, ACT
(Banks, ACT to Paterson, ACT, March 2021)