What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
Fantastic service from the very first phone call in Yarrawonga NT to the lovely and friendly Bella.
My boxes all came quickly with excellent communication and a fantastic price.
Get a price of these guys., you’ll be glad you did!
Kim, Darwin
(Darwin to Brisbane , January 2019)
Chris and Jeremy moved all our belongings from Melbourne to Corowa NSW. Not only were these guys efficient, professional, extremely hard working, they were also really nice, friendly guys. They deserve a HUGE THANK YOU along with their own 5 star rating!!
Overall, from my first phone call, to the last piece of furniture dropped off, Kent’s have been amazing. They made us feel so relieved and so confident that our move was going to be OK.
Thank you very much
JANINE and JOHN
A BIG 5 STARS FROM US!!!
Janine Tims, FITZROY NORTH VICTORIA
(FITZROY NORTH VICTORIA to COROWA N. S. W. , February 2019)
We moved on 5.1.19 and were very impressed with the service we received. We previously had used another company and it wasn’t until we hired the Kent Service did will realise the contrast in efficiency. The two guys were very professional and lovely and made the whole moving process a lot easier and less stressful. We will be using the service again for our next move!
Clark Michael, Holland Park West
(Holland Park West to Manly West, January 2019)
We moved on 5.1.19 and were very impressed with the service we received. We previously had used another company and it wasn’t until we hired the Kent Service did will realise the contrast in efficiency. The two guys were very professional and lovely and made the whole moving process a lot easier and less stressful. We will be using the service again for our next move!
Anonymous, Holland Park West
(Holland Park West to Manly West, January 2019)
I have never written a review begore but felt compelled to do so after using Kent. The guys at pickup and delivery were fantastic. My items were in storage with Kent in Melbourne for nearly 6 months and cheaper than self storage. The administration in Townsville and melbourne were professional and easy to deal with. Thank you all.
Marian, Townsville (Qld)
(Townsville (Qld) to Bairnsdale (Vic), November 2018)
We recently had two great guys from Kent’s, Luke and Elijah, uplift our goods from Victoria ready for transfer to Western Australia. What a team! The were so organised and had everything stored in the container in no time. The even thanked us for being so well organised.
We have used Kent’s over the last 20 plus years, mainly in WA and we can highly recommend them.
Not only the guys who pick up the goods but the staff in the Office namely Kylie F for all the help and advice we were given
Thanks very much to you all
Ann & Peter Reed
Leongatha
Reeds, Leongatha VIC
(Leongatha VIC to Dudley Park W, November 2018)
What a fantastic company. Peter and Chris moved my stuff from Rose Bay to storage container on Friday 23rd Nov. They were marvellous, funny, professional and salt of the earth boys. Will never use another service again. Well done Kent. You truly are top of your field. Justine F
Justine Hoffman, Rose Bay
(Rose Bay to Botany container storage, November 2018)
Hi,
I am pregnant and have a 3 year old and was stressing about how I would be able to move the boxes out of my house alone … also on the day of the pick up I realised I ran out of packing tape to close up the last couple of boxes… I don’t drive and so was stressing about catching a taxi to go to Coles to get the tape and get back home in time….. I spoke to Chris ( who had called me the day earlier to confirm the pickup) who helped assure me that I would not need to physically move any boxes myself … and that his team would take care of everything… his excellent customer service and his sense of humour helped calm me down and put a smile on my face… Chris is truly a great representative of your company and does an excellent job of providing truly world class customer service.
Sarah from sales and Ruth who coordinated the payments too were very patient and helpful
I will be sure to recommend you to anyone that needs your services in future. Thank you 😊
Wendy F, Parramatta (Sydney )
(Parramatta (Sydney ) to Perth ( Atwell), November 2018)
Have booked my whole move including periods of storage and car transport with Kent and it has been an incredible smooth wrinkle free process. Kudos to Len Collins and his team in Townsville to continue serving with s smile despite many hiccups from my end
Narula Rajan, Townsville
(Townsville to Sunshine Coast, November 2018)
I was absolutely overwhelmed with the way I was looked after from the moment I emailed my inquiry to the end of my communication with the company. Dennis Napara was the person who handled my circumstances which was challenging for me as I was organising this from Interstate. Dennis couldn’t have been more supportive and was extremely professional yet compassionate in meeting my needs. Thank you Dennis you truly understand quality customer service.
Brian T, Edithvale
(Edithvale to Storage, September 2018)