What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2969 reviews
  1. Excellent customer service throughout the whole process from the first call I made to your office through to the moving and relocation. I would highly recommend Kent as an exceptional removalist company.

    Jessica C, Cranbourne VIC
    (Cranbourne VIC to Endeavour Hills & Dandeong Sth, July 2015)

    5
  2. hi, your team went above the call of duty, thank you robert

    Robert S, Dingley Village VIC
    (Dingley Village VIC to Dingley Village VIC, July 2015)

    5
  3. Exceptional service! Thank you for ensuring our re-location was effortless.

    Michelle C, Beaudesert QLD
    (Beaudesert QLD to Doreen VIC, July 2015)

    5
  4. Happy all around with the service from Kents. particularly from the people in Hobart.

    John & Kay Van Schie C, Collinsvale TAS
    (Collinsvale TAS to Lake Wendouree VIC, July 2015)

    5
  5. Vehicle access at both ends were extremely difficult but the crew did a great job to overcome the difficulties. All Kent staff we had dealings with were great, especially the crew that did the removal. What a GREAT trio they were. Nothing was too much trouble, they were courteous and friendly at all time. I have already recommended Kent to 2 friends.

    Malcolm & Linda H, Cranebrook NSW
    (Cranebrook NSW to West Wallsend NSW, July 2015)

    5
  6. Just want to say how impressed my wife and I have been with the service from Kent. Once we made contact with Libby, in the Brisbane office, she kept us informed of the status of our inbound container all the way up to delivery. As for the delivery, the crew that came to deliver our possessions were friendly and professional at all times. They managed to unload a full 20ft conatiner in 45 minutes which really impressed us. The service of a free collection of the packing materials is also fantastic as once we unwrapped everything we had a mountain of packaging to remove. I couldn’t fault the service we received from Kent and would recommend thoroughly. Great job done guys!

    Mark O, UK – GB Liners
    (UK – GB Liners to Mango Hill QLD, July 2015)

    5
  7. I have moved many, many times and have to say that Chris and Michael, who did my move, were outstanding. Nothing was too much trouble and they made it as smooth as it could possibly have been. The whole process was fantastic from my initial enquiry through to delivery of the final box!

    Fiona S, Brighton VIC
    (Brighton VIC to South Yarra VIC, July 2015)

    5
  8. This is not the first time I have used Kent’s Removals and found the service to be excellent, the 2 lads who shifted me were extremely polite, friendly and efficient.

    Elaine P, Clayton VIC
    (Clayton VIC to Clayton VIC, July 2015)

    5
  9. The entire Kent team were very professional with my move. They delivered my things well before other removalists could and came in under all the other removalists quotes. Very happy.

    Toni E, Mundingburra QLD
    (Mundingburra QLD to Largs North SA, July 2015)

    5
  10. Moving with Kent made a job I was dreading seemed much more manageable. Everybody was helpful and it all worked out well.

    Peter F, Ferny Creek VIC
    (Ferny Creek VIC to O’connor ACT, July 2015)

    5

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