What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
I am very pleased with your services from start to finish. I wish I could say the same thing about the US side but that is another feedback form that I am sure will not happen.
Libby was upfront and professional and kept me informed from the moment my things reach Australian soil. The team that delivered our goods were equally professional and courteous.
Your customer service has been excellent and I don’t say that about many Aussie companies. Well done to whoever does your hiring and training. (And that is my business :))
Allison S, USA – Unigroup
(USA – Unigroup to Casuarina NSW, January 2016)
Everything prior to and on moving day went off without any issues
Grahame B, Revesby NSW
(Revesby NSW to Wattle Grove NSW, January 2016)
This is the fourth time we have used Kent removals. Since the first time we have never even considered contacting a different company for any moving job, be it small or large. I always recommend Kent to family and friends.
Anthony B, Prahran VIC
(Prahran VIC to Prahran VIC, August 2015)
The two gentlemen who moved our furniture were fantastic. They were very respectful, careful and really nice young men. I would highly recommend Kent based on this experience.
Ann T, Chelsea VIC
(Chelsea VIC to Chelsea VIC, January 2016)
It is such a big day moving house and the crew were very helpful and cheerful.
Ann C, Doncaster VIC
(Doncaster VIC to Box Hill VIC, August 2015)
The men who helped with the moving were amazing! They were efficient, professional and not once bitched about the flights of stairs and no elevator!
Angela D, Mawson Lakes SA
(Mawson Lakes SA to Para Vista SA, September 2015)
All the staff were helpful. In particular Adam who performed today’s delivery of the balance of our items.
John P, Brighton East VIC
(Brighton East VIC to Narraweena NSW, January 2016)
We were extremely happy with the service from all the staff at Kent. The quote was reasonable, crew was careful and the office staff kept us informed every step of the way.
Jodi G, Sturt SA
(Sturt SA to Kingston Beach TAS, January 2016)
On the whole the Kent team were fabulous. I dealt mainly with Sharon and Kylie in the office, who answered all my questions and followed up everything the whole way through the process. Matt and Zane who packed my furniture were also very professional and friendly and took great care in packing and loading the container.
Katrina D, Launceston
(Launceston to Storage, January 2016)
GRREG & I WOULD HAVE NO HESITATION IN RECOMMENDING KENT. WE ARE CONFIDENT THAT ONCE OUR NEW HOME IS COMPLETED, THE DELIVERY AND UNLOADING GO AS WELL AS DID PACKING AND LOADING THIS END.
Greg & Ann R, Morisset Park NSW
(Morisset Park NSW to Newcastle NSW, January 2016)