What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
We were 100% pleased with the service that Kent provided when we moved my elderly father from his home in Brisbane to an Independent Living apartment in Melbourne. Communication was excellent at all stages & the guys who did the job were extremely efficient, helpful & polite. We also thought that it was excellent value & would definitely recommend Kent to our friends & family.
Jo W, South Brisbane QLD
(South Brisbane QLD to Hawthorn VIC, June 2016)
Very good service. Took alot of the Hassel out of moving interstate. Some confusion regarding the delivery date, but was soon sorted. I would definitely use Kent again. Thank you.
Bill G, Bushland Beach QLD
(Bushland Beach QLD to Bakewell NT, June 2016)
From Initial Quote Visit to removal and delivery we were really impressed by the standard of service and professionalism. Many thanks for a seem less move.
Jen T, Altona VIC
(Altona VIC to Lara VIC, June 2016)
I was extremely impressed with the way the guys packed (in Tasmania) and unpacked (in NSW) my goods with such care. All Kent’s staff, both in the office and on the trucks, were personable and very helpful – nothing was a bother. I will definitely be using Kents for the next move. Thank you very much.
Maureen M, Sorell TAS
(Sorell TAS to Faulconbridge NSW, June 2016)
Kent staff performed over and above the call of duty! What great removalists! Nothing was too much trouble with the young fullas who unloaded our things, so impressed with both the uplift and the drop off
Sharna I, Capel WA
(Capel WA to Sawtell NSW, June 2016)
Very professional, from the person who gave the original quote to the uplift and delivery crew. The packing service was quick and efficient, and everything arrived safely. They really put our minds at ease that all of our stuff would be packed and delivered safely.
Jillian B, Tighes Hill NSW
(Tighes Hill NSW to Maylands WA, June 2016)
We were very impressed by the professionalism and attitude of the Hobart staff during the pre move contacts and uplift.
Debbie W, Tinderbox TAS
(Tinderbox TAS to Junortoun VIC, June 2016)
I found the ever-changing reference number a source of confusion. Hence my lower rating on “communication”.
Robert N, Abbotsford VIC
(Abbotsford VIC to Fitzroy North VIC, June 2016)
completely satisfied with service received and friendly approach of staff
Anthony C, Penfield Gardens SA
(Penfield Gardens SA to Globe Derby Park SA, June 2016)
The service was excellent – I kept amending my initial quote as I added items during the packing process. The admin staff were very helpful and professional. The entire customer experience was seamless and outstanding from initial quote to final delivery at my new home.
Toyosi H, Redfern NSW
(Redfern NSW to Kingston TAS, June 2016)