What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. After 34 years on our Melbourne home, moving to the NSW mid-north coast was a huge undertaking for us. As you can see from our ratings, we were extremely happy with every aspect of the Kent service throughout. A business such as yours obviously relies on the best of systems and delivery but, the key element is, the people. And we could not be happier with the seven staff members with whom we had personal contact in our old and new homes – professional, helpful, friendly and courteous. Would you please pass on our appreciation to all those who assisted us. Congratulations and thanks to all at Kent Removals from Ray and Shelley.

    Ray & Shelley S, Wheelers Hill VIC
    (Wheelers Hill VIC to Kew NSW, September 2018)

    5
  2. Fantastic service! A great removal Crewe from Launceston. They were so helpful, friendly and really good at their job. It was a pleasure to have them at both our homes!

    C, Binalong Bay TAS
    (Binalong Bay TAS to Devonport TAS, September 2018)

    5
  3. They were very helpful and polite. Wouldnt hesitate to recommend

    Ashley M, Toorak VIC
    (Toorak VIC to Toorak VIC, September 2018)

    5
  4. What can I say about moving…everyone hates moving. Packing up all of your belongings and then unpacking them in the new place is a hassle. Few of us are able to have the opportunity to have someone else take care of all the labor and planning of this stressful moment in our lives. However, even if we do not have to lift a finger, moving is a disruption in our regular routine. Kent limited that hassle, worry, and stress. Everyone that we had the pleasure of communicating with, handled us with exceptional customer service and courtesy. Job well done.

    Mr Ernest D, Pullenvale QLD
    (Pullenvale QLD to Anstead QLD, September 2018)

    5
  5. Terrance, Roman and Grant were very efficient and friendly so relieved my stress during the delivery. They even fixed my outdoor table which had come apart slightly during the move. Excellent service!

    Wendy A, Indooroopilly QLD
    (Indooroopilly QLD to Anula NT, September 2018)

    5
  6. the crew where outstanding and could not do enough for us could not praise them enough. A BIG thank you.

    Mr Harvey L, St Helens TAS
    (St Helens TAS to Lyrup SA, September 2018)

    5
  7. Our goods arrived in three weeks from Adelaide to Brisbane. No damage (except for minor scratch in the door fridge). The crew were very friendly, professional and helpful. Good job guys!!!

    Fritzie L, Adelaide SA
    (Adelaide SA to Annerley QLD, September 2018)

    5
  8. Crew was quick to load and unload, even assembled some of the furniture for me. Thanks for an easy move.

    E, Drewvale QLD
    (Drewvale QLD to Seven Hills QLD, September 2018)

    5
  9. We are so grateful to the crew. Nothing was a problem, they smiled and chattered all the way and they didn’t baulk at the 2nd floor drop. Most grateful.

    A, Higgins ACT
    (Higgins ACT to Franklin ACT, September 2018)

    5
  10. Full marks to Laurie and Tezz. A magnificent effort on their part. Moving is a stressful business, but they made it seem easy. True professionals which you should be proud to have on your team. I hope they are both available when we move back in a year’s time. Worth their weight in gold.

    David L, South Yarra VIC
    (South Yarra VIC to Toorak VIC, September 2018)

    5

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