Change of Address Checklist – Moving House Change of Postal Address Checklist

Moving house change of address checklist image
Moving house change of address checklist

A change of address checklist is a vital resource for a seamlessly stress-free house move. To help ensure that all your mail and important documents make it your new address (without getting lost in the mail), follow our step-by-step guide to creating your very own customised change address checklist:

Step 1: Compile a list of all your important mail

Step 2: Cross-reference your list with our change of address checklist

Step 3: Remove yourself from unnecessary mailing lists

Step 4: Categorise your change address checklist

Step 5: Work through your moving house change address list in order of priority and frequency

Step 6: Keep receipts of requests to change your address

Step 7: Organise a mail redirection service


Step 1: Compile A List of All Your Important Mail

When it comes to creating your own address change checklist, you should start by compiling a list of all the important mail that you regularly receive. This is easy to do. Starting at least three months out from moving day, keep an eye on the mail that you receive. When a letter arrives from a new company or organisation, simply jot down the name on your handy change of address list.

We suggest starting at least three months out from moving day because you’re likely to receive mail from some companies on a quarterly basis, such as statements from utility providers and banks.

Step 2: Cross-Reference Your List With Our Change of Address Checklist

Once you have compiled your own change of address checklist, you may wish to cross-reference it with our comprehensive moving address change checklist below. Obviously, not all the items will be applicable to your circumstances and you may have additional organisations that need to be contacted—that’s why we always suggest compiling your own customised list to begin with.

Government Organisations

  • Australian Taxation Office (ATO)
  • Australian Electoral Commission
  • Concession cards
  • Pension cards
  • Seniors cards
  • Department of Veterans’ Affairs
  • Department of Human Services:
    • Centrelink
    • Child Support Agency
    • Medicare
  • Department of Veterans’ Affairs 


  • Electricity
  • Gas
  • Home phone
  • Mobile phone
  • Internet
  • Pay TV (such as Foxtel)
  • Water and sewerage

Financial, Legal and Insurance Services

  • Accountant
  • Financial advisor
  • Stockbroker
  • Banks and credit unions
  • Credit card companies
  • Superannuation funds
  • Shares and investment holdings
  • House and contents insurance
  • Income protection insurance
  • Life insurance and funeral plans
  • Legal representatives, such as lawyers and solicitors

Medical Services

  • Medicare
  • General practitioner
  • Dentist
  • Pap test register
  • Orthodontist
  • Chemist
  • Optometrist
  • Osteopath
  • Chiropractor
  • Physiotherapist
  • Personal trainer
  • Health insurance provider
  • Ambulance insurance provider


  • Veterinarian
  • Local council(s) for registration
  • Pet microchip registry
  • National Pet Register


  • Driver licence
  • Car insurance
  • Vehicle registration
  • Roadside assist organisations such as NRMA, RACV and RACQ
  • Toll tags such as e-tag, e-toll, touch tag and viatag
  • Vehicle service centres and mechanics

Online Services

  • Online stores that hold your delivery information
  • GPS navigation software on your smart phone and in your car
  • Online accounts, such as iTunes, Netflix and Stan


  • Childcare and after school care
  • Schools and tertiary institutions
  • Home services such as cleaners and gardeners
  • Charities
  • Clubs
  • Libraries
  • Employers
  • Gym
  • Loyalty programs and store cards such as Fly Buys, Myer One and QANTAS Frequent Flyer
  • Mail order catalogues
  • Newspaper and magazine subscriptions
  • Professional membership organisations
  • Professional licensing bodies such as the Master Plumbers or Master Builders Associations

Step 3: Remove Yourself From Unnecessary Mailing Lists

Chances are, you regularly receive mail that you don’t want and never read. Maybe you’re receiving catalogues from toddler’s clothing company, even though your children are now 10 years old. Or perhaps you still have your utility bills mailed to you, but never even open the envelope.

To make your move as easy as possible, you need to declutter before moving house, and this extends to sorting through your mail. Moving house is the perfect time to remove yourself from unnecessary mailing lists. Cancel those unwanted catalogues, and switch to electronic billing on your utility bills. Not only will you declutter your mailing box, you’ll even help the environment by using less paper.

Step 4: Categorise Your Change Address Checklist

Once you have compiled your final moving house address change list, categorise each company or organisation on the list. You should use similar categories to those we have included in Step 2, such as ‘Government’, ‘Utilities’, ‘Medical’ and ‘Financial’. By categorising all the companies and organisations on your list, you will find that Step 4 is much simpler.

Step 5: Work Through Your Moving House Change Address List in Order of Priority and Frequency

Depending on your moving timeframe, it may be too early to change your address for certain categories. For example, most utility bills are mailed on a quarterly basis. So, if your move is still more than three months away, you should hold off on notifying your utility providers until your move date is a bit closer.

However, mail from organisations such as the Australian Taxation Office (ATO) and the Electoral Roll Commission is generally far less frequent. As such, you can begin by notifying these bodies of your moving change of address.

Most companies and organisations offer an online change of address service these days. So, your best, quickest and easiest route is to google something like, ‘[organisation name] change of address’. You will usually be greeted with an online form to complete.

Step 6: Keep Receipts of Requests to Change Your Address

Once you’ve completed your request to change your address, always ask for a receipt or written confirmation. This written confirmation serves as proof that you have satisfied your obligations. For example, you may be fined for not voting in a local council election, and if you don’t have a receipt of your request to change address, you don’t have any recourse for challenging the fine. The same goes for utility providers. If you have proof that you requested a change of address, you can avoid late fees for any bills that may be missed because they were posted to your old address.

Step 7: Organise A Mail Redirection Service

Moving house can be a busy, stressful time. So, don’t be surprised if you miss a few companies or organisations when compiling your change address checklist. To help ensure that you don’t miss an important piece of mail, you may want to organise a mail redirection service through Australian post.

Through Australia Post, you can redirect your mail for one, three, six or 12 months if you have moved permanently, or up to a specific date if you are moving temporarily. Just remember that you need to allow three full business days for your application to be processed before it will commence. 

Follow these steps, and you’ll have created a change of address checklist that makes the whole process of changing your address simple. Just remember to start early, prioritise and keep receipts of all your transactions.