What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2955 reviews
  1. Brilliant service from Kent

    Daniel R, Reedy Creek QLD
    (Reedy Creek QLD to Waterways VIC, August 2019)

    4
  2. Have had many moves with Kent teams. Will use them again!

    Jodie M, South Brisbane QLD
    (South Brisbane QLD to East Perth WA, August 2019)

    4
  3. The best removalist service I’ve ever experienced. In particular, I appreciated the numbered stickers on the items inventory list. The delivery crew were especially quick, professional and helpful.

    Pia H, Burnley VIC
    (Burnley VIC to Yeerongpilly QLD, August 2019)

    5
  4. Will who packed my belongings did an excellent job. Will returned the next day with Angelique, Jarrod and Marcus who loaded and unloaded and were similiarly impressive. Many thanks.

    Andrea P, Hawthorn East VIC
    (Hawthorn East VIC to Safety Beach VIC, August 2019)

    4
  5. Great communication and great service, and friendly staff..

    Mr Ian C, Bogee NSW
    (Bogee NSW to Lara VIC, August 2019)

    4
  6. our removal went like clockwork from the time the quote was given to the uplift to the delivery and then the collection of the boxes I would reccommend using Kent to anybody that wanted a professional and safe move. we are very impressed

    Charles and Betty S, Rowes Bay QLD
    (Rowes Bay QLD to Waterford West QLD, August 2019)

    4
  7. I was going to phone to thank Cathryn and Kaitlyn who were courteous, most helpful and kept me ‘in the loop’ but this survey saves me the trouble. Ours was only a small move but everyone was courteous; Phil even phoned on the Monday morning to advise the boys were running a half hour late and the reason why. Beaut service! Thanks.

    Helen E, Googong NSW
    (Googong NSW to Fisher ACT, August 2019)

    4
  8. All went smoothly thank you fir your attention to detail

    Yvonne & Peter P, South Yarra VIC
    (South Yarra VIC to South Yarra VIC, August 2019)

    5
  9. Kent were fabulous throughout the entire process of our move from WA to NSW. From dealing swiftly with our numerous changes of dates and ridiculous questions to the final item being placed in our new home, Kent were professional, reliable and wonderful to deal with in all areas.

    Keri L, Safety Bay WA
    (Safety Bay WA to North Nowra NSW, August 2019)

    5
  10. It was a great service. I was very happy with the service and would recommend.

    Laura B, Fannie Bay NT
    (Fannie Bay NT to West Footscray VIC, August 2019)

    4

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