What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
We were very happy all round with our Kent experience. The staff member Lucus went above and beyond in his position. He was thoughtful of us as clients and also of the company. Great guy. Thanks for a smooth move.
Karen Z, Dalyellup WA
(Dalyellup WA to Gelorup WA, August 2015)
very easy to work with. Accommodated all my requests and were more than happy to work in with my timeline. Definitely recommend Kent Removalists again.
Mary D, Somerton Park SA
(Somerton Park SA to Marleston SA, August 2015)
After a bad experience with a different removalist company, I was nervous about organising yet another interstate move. I chose Kent based on their professional customers service during the estimation process and their competitive pricing. I have been extremely happy with my choice and would recommend Kent to anyone who are looking for a removalist.
James P, Bellerive TAS
(Bellerive TAS to Lilydale VIC, August 2015)
Both Chris and Michael were professional, diligent and showed great care in moving our contents. I would highly recommend Kent Removals and in fact will be using them again in another 4 weeks.
Jo H, Mont Albert North VIC
(Mont Albert North VIC to Mccrae VIC, August 2015)
I would never hesitate to recommend Kent Removalists! It was potentially a very tense time moving from Tassie to Melbourne – from a small rural property to a Melbourne suburban block. We had a very tight schedule but the Kent folk worked with us all the way. The packing team even packed on the final day with snow and sleet coming down! Most of the roads from Hobart were blocked by snow and the management of Kent’s kept us informed as they listened to the police reports and had their packing team waiting ready to move as soon as the highway was cleared. They came as soon as this was done and had brought an extra truck as the final container would not have made it up and down our drive with snow and sleet falling! They did our final pack by filling the smaller truck and then driving up the driveway to unload from a walkway they made into the container. The men who came were professional, hard working, took the horrible conditions in their stride with smiles and good humour and made us feel that everything was okay!
And to top it off, it was pouring with rain when the Kent people unpacked our three containers in Melbourne!! Again, the team were wonderful to work with and, although we were tired and rather overwhelmed with masses of boxes around us, they worked hard and professionally to put things exactly where we requested and to make things as smooth as possible.
We saw Kent Removalists work in horrible conditions and they were fantastic! The Company checked each day to see that all was going well and that we were happy with the Teams and how they were working for us. They came exactly when they said and did what they were contracted to do, with no skimping. And, to top it off, not a thing was broken or chipped etc – great packing: better than anything I could have done!
I have already recommended Kent Removalists to others!
Gayelene H, Kingston TAS
(Kingston TAS to Blackburn South VIC, August 2015)
very helpful and friendly easy to work with and only reason for not rating delivery is contents in storage with Kent as well so far great response from Amanda & Shane as were very helpful as it was all done at short notice
Kind regards Andrea
Peggy G, Howrah TAS
(Howrah TAS to Howrah TAS, August 2015)
Excellent service. Very professional. Daniel and Roger were very cooperative and did a great job. They were polite and efficient. Not one breakage.
Denise & Michael P, Somers VIC
(Somers VIC to Hastings VIC, August 2015)
Very satisfied with Kent’s performance.
I-Wen M, Malaysia – Asian Tigers
(Malaysia – Asian Tigers to Yamanto QLD, August 2015)
I would like to add that the uplift and delivery crew lead by Daniel were professional, polite and punctual. I found them very pleasant to deal with and they went out of their way to ensure that we were happy with where our furniture was placed. Emilia
Gerard W, Gowrie ACT
(Gowrie ACT to Barton ACT, August 2015)
Brilliant experience keeping me informed about exactly how far through the customs process our inventory was. Then followed it up with excellent staff for the actual move in.
Luke D, United Kingdom
(United Kingdom to Epping NSW, August 2015)