What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
Crew were fantastic.
Chris M, Mont Albert North VIC
(Mont Albert North VIC to Mont Albert North VIC, September 2015)
I have used Kent a number of times, and it is the professionalism, care and reliability that makes it a peaceful, stress free move for me. Highly recommended.
Chris K, Highett VIC
(Highett VIC to Sandringham VIC, November 2015)
The whole move went seamlessly and the crew was friendly, helpful and efficient…we had a great experience and will definitely use Kent again!
Carolyn M, West Ryde NSW
(West Ryde NSW to Bonnells Bay NSW, June 2015)
I was extremely impressed with the assistance the staff were able to give me, as Kent arranged my items to be removed from my house and delivered to a storage facility in Sydney, while I was interstate in Coober Pedy. They were there at the allocated time and executed the removal professionally without any problems. The office staff were very helpful, making the whole job simple. Thank you Chris for your help.
Cheryl B, Kearns NSW
(Kearns NSW to Cartwright NSW, June 2015)
Your removal team Chris and Micheal are excellent! They are experienced, careful and efficient! Thank you!
From our record, Kent Removals also served us with Asian Express from Hong Kong to Melbourne 20 years ago! Your crew was excellent for that move too!
Catherine L, Southbank VIC
(Southbank VIC to Kew VIC, December 2015)
Everything went very smoothly for us. The crew did a great job – nothing was too much trouble. Everything arrived in good condition and we couldn’t be happier. Thank you.
Carolyn D, Chipping Norton NSW
(Chipping Norton NSW to Moss Vale NSW, November 2015)
I have needed to move twice in a very short period of time and anyone knows how stressful it can be. I have nothing but praise for the removalists they went above and beyond with their service and attitude. They were on time and got on with the job. No messing about! The office staff were prompt and returned calls and emails when promised. I recommended kent after the first move and now this 2nd move.
Bronwyn T, Wattle Park SA
(Wattle Park SA to Stonyfell SA, October 2015)
We would like to especially thank Lionel Lovett and Hayden Lindholm for their exceptional work in getting all our furniture uploaded and delivered without any problems. On a hot and humid afternoon they worked tirelessly and efficiently, were friendly, courteous and had a good attitude and great work ethic (hard to find these days) and kept assuring us everything would be ok. The only issue would be for the Kent office to schedule in the removals a lot better instead of giving an approximate 2 hours ETA. We had to wait around all morning and then another 3 hours before Lionel and Hayden arrived. It became an anxious wait. The guys were very apologetic and explained what had occurred – this should have been communicated from the Kent office. We would also like to thank Philipa Oliver for assisting us when we had to change our “moving” day. Apart from this we were very happy and would definitely use and recommend Kent Removals. Again our thanks to the Lionel & Hayden.
Silvana C, Doncaster VIC
(Doncaster VIC to East Doncaster VIC, February 2016)
The men who did the move for us were very polite and respectful – I can highly recommend them. Was I bot disappointed in how much we had to pay considering we did most of the move ourself ie revised quote was minimal discount – the original list was almost half the contents quoted on and only given $200 discount. So I did feel the move was expensive for the size of the move. That said your company provided and good service and was very professional all round!
Wendy B, Wahroonga NSW
(Wahroonga NSW to Turramurra NSW, February 2016)
Very happy with all aspects of Kent’s service, the people, their knowledge, their work ethic and friendliness.
Gavin B, Attadale WA
(Attadale WA to Gymea NSW, February 2016)