What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
Your staff made what was one of the most difficult times in my life bearable. Moving out of a home my family had lived in for nearly one hundred years with all that heavy furniture and accumulated bric-a-brac was a task I was dreading, but in the end I didn’t have to lift a finger, in fact the crew foreman sent me off to have a coffee and when I cam back the house was largely packed up. I loved that you staff disassembled and then reassembled the beds and dressers. This was really a magnificent effort, nothing was too much for you staff and in the end their help in setting up my new home was cheerful and smooth. I simply think you are the best relocation service in the country. Thankyou
Sean H, Bulimba QLD
(Bulimba QLD to Moorooka QLD, May 2016)
I was extremely happy with Kent Removals service from the first phone call to Natalie to make an appointment for a quote to Matthew Honner the estimator, then the two removalists Jono and his co worker on the day of removal for which I apologise for forgetting his name and the delivery guys.
For every phone call I made all your staff were friendly, courteous and most helpfu. You always promptly returned phone calls from Mathew Honner to Natalie and another gentleman I spoke to from the office too.
The removal guys worked like Trojans to quickly get my belongings from house to truck under trying conditions as it rained and was very windy the whole time they were there but they just kept going.
I will be happy to recommend your Company to anyone that needs a removalist.
Thanks again Wendy Curtis.
Wendy C, South Spreyton TAS
(South Spreyton TAS to Lilli Pilli NSW, May 2016)
All your staff were very professional and we were happy with your service.
Our move suffered from not having an estimator visit.
Russell L, Blackheath NSW
(Blackheath NSW to Carina QLD, May 2016)
We have already recommended Kent to friends who are moving in September 2016. Very quick and excellent packing on and off the truck… no breakages or any damage. Even took the time to cover the furniture when a little bit of rain threatened. We’ve used a lot of other removal companies in the past but will only use Kent in the future. One less worry to have….
Lydia A, Crawley
(Crawley to Mount Lawley, May 2016)
Good crew, fast and did the job efficiently.
Jenni B, Carseldine QLD
(Carseldine QLD to Bracken Ridge QLD, May 2016)
Exceptional service from the Kent team, a difficult location and was handled professionally and with a fantastic attitude, would recommend to anyone. Took the stress out of the move for us, thank you!!
Karen B, Malaga WA
(Malaga WA to Upper Ferntree Gully VIC, May 2016)
I was pleased with the followup to all my requests. It reassured me that all would be well with the move. People arrived on time and we’re most courteous. They asked extra question to ensure that what they were doing was OK.
Deb D, Kensington Gardens SA
(Kensington Gardens SA to Norwood SA, May 2016)
Having moved extensively with Defence all my life this company has been the best and that exceeds some ‘well known’ companies. Kent from Brisbane did two removals for me in one day one to Darwin and the larger one to Perth, including my aged Jack Russell they dealt with JetPets and her Kennels to get her here all happy. In Perth again the staff unloading and it included two near on 100 year old large antique wardrobes…a container and a ‘bit’ the guys Ben and Stoddy – amazing, professional and nothing was too hard…please give them a pay rise 😉 because it is guys like Ben and Stoddy the pubic see first and deal with…they carry the load of the company in more ways than you can imagine. Again thank you so much for the best two pick ups and delivery. Son in Darwin rang and it was ‘Mum it’s all here nothing is missing, best relocation ever.’ And I agree best for me in 57 years of moving from one end of this country to another. Will be using you again that is a certainty.
Cheers. Jeanine.
Jeanine C, Redcliffe QLD
(Redcliffe QLD to Ellenbrook WA, May 2016)
The service I received was excellent and made my move so much easier. The removal company was punctual, polite and very professional. I would, and have done so already, recommend this company. The communication I received along the way was 10/10
Jill S, Perth WA
(Perth WA to Forde ACT, April 2016)
Wonderful service from first contact to delivery of our furniture. Brendon and crew were hard working, professional, but always answered questions with a smile. Thank you Jason, thank you Kent.
OLLIE W, NARRE WARREN
(NARRE WARREN to LAKES ENTRANCE VICTORIA, April 2016)