What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2969 reviews
  1. Kent did my move from Melbourne to NSW and I had my belongings in long term storage. From beginning to finally taking possession of my goods, the team at Kent were just amazing. From the Melbourne packing crew to the team who delivered my goods, they were so efficient and all so very friendly, they genuinely bent over backwards to make sure I was happy and were so much fun. I certainly made the right choice by using Kent and would highly recommend them to anyone, no matter how big or small the move.
    From Melbourne into storage for 9 months and finally delivery to NSW only one plate was cracked. Very impressed and very happy customer. Thanks to all at Kent.

    5

    Helen, Melbourne
    (Melbourne to Bathurst , June 2023)

  2. We used Kent’s for a fourth time and their service is second to none. Their removal staff (Mick Fox and Joey T) were exceptional and very skilled in the art of packing. They took great care in wrapping our belongings and securely storing and packing our goods to ensure that they were safe. Thank you again for your service and we will look forward to receiving our belongings in a few weeks when they come out of storage. We’ll done Kent’s.

    5

    Gaylene Wake, Bundall, Qld
    (Bundall, Qld to Parrearra, Qld, June 2023)

  3. We used Kent’s for a fourth time and their service is second to none. The attention provided by their removalist staff (Mick Fox and Joey T) was excellent. They ensured that all our belongings were carefully wrapped and packed securely. We would highly recommend Kent’s to anyone who needs their service. As our belongings are being stored by Kent’s, we look forward to receiving these in a few weeks at our new property. Many thanks again fir your service.

    5

    Gaylene Wake, Bundall, Gold Coast
    (Bundall, Gold Coast to Parrearra, Sunshine Coast , June 2023)

  4. Awsome service, Turned up on time, we’re super friendly and took great care of all of my stuff. Would definitely recommend

    5

    Sam Haskell, Sydney
    (Sydney to Queenstown , June 2023)

  5. From start to finish, we were very pleased with this service! Mariana cans to our house to quote the job and was friendly, efficient and professional. The three men who moved our furniture were also friendly and efficient. They did an amazing job in a very reasonable amount of time. It’s worth it for a stress free move! We would definitely recommend and use Kent again, thank you!

    5

    Kirsty Soo, Ferntree gully, Vic
    (Ferntree gully, Vic to Kilsyth, Vic, May 2023)

  6. Wow is an understatement… brilliant, efficient service from Steve and Aiden today. Arrived when they said they would, couldn’t thank us enough for coffee break and a pie. Very very polite, funny and top service from these two happy go lucky guys. Could highly recommend… thankyou very much Kent.

    5

    Cheryl and Dennis belton, HOWARD QLD
    (HOWARD QLD to Perth, May 2023)

  7. The team led by Anton then Aaron of 5 men were punctual, so professional and courteous, helpful, cheerful and nothing was too much trouble for them. We are so grateful for the team of Kent removalists who had to move a very full 3 bed apartment contents down three flights of stairs , then a walk to the truck, to a 2bed unit where there was a small lift in place.
    They just worked so hard the entire day still with a sense of humour at the end of the day. Thank you so very much to this wonderful team.

    5

    Jill Kowalewski, Wahroonga
    (Wahroonga to Wahroonga Sydney, May 2023)

  8. So far our experience with Kent has been good. We used them while moving into Sydney and have just used them now outbound as well.Special
    Mention to the packers Marie (Apologies I have a feeling I may have spelt your name wrong )& Peter! Apart from being super efficient and quick they were such genuinely nice people that truly complement & complete the Kent experience.

    5

    Vidya, Sydney
    (Sydney to India, May 2023)

  9. The quote and booking system was easy. Great option to complete inventory online in advance. Removalists turned up right on time and were very efficient. Only suggestion for improvement is bringing a truck with a lift. Felt sorry for the guys having to lift a fridge and other heavy items over a metre off the ground to get them onto the truck, could lead to an injury or damaged goods in the future.

    5

    Anonymous, 6003
    (6003 to 6051, April 2023)

  10. 966816
    Michael and his assistant Cal moved us from Maribyrnong to Ascot Vale – similar location but our new location is a townhouse with 3 flights of stairs. They ensured that all our furniture was well covered in plastic bags which given the weather was an necessity. Overall it was a well managed move.

    4

    Carole, Maribyrnong
    (Maribyrnong to Ascot Vale, victoria, March 2023)

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