What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. The team were fantastic with special mention to the move crew on the day and notably Santos – brilliant and went over and above.

    Alan T, Highgate WA
    (Highgate WA to Mount Lawley WA, July 2019)

    4
  2. The team lead by James for my packing and relocation were courteous, careful and extremely professional. I was concerned about some expensive items and they were wrapped, protected and delivered with care. This is the third relocation with Kent’s and I wouldn’t use any other removalist company.

    Sue M, Cronulla NSW
    (Cronulla NSW to Palmview, July 2019)

    5
  3. Kent helped us ship our house contents from Sydney to London, a huge job but one that was expertly handled by their ‘A’ team. The chaps quickly and carefully wrapped everything, packed it neatly in the container (experts at Tetris!). We had fun doing it and they made the process much easier and efficient than we expected – excellent service and highly recommended

    5

    John, Sydney NSW
    (Sydney NSW to London UK, July 2019)

  4. I have now used Kent twice to relocate interstate and highly recommend. Overall great and friendly service.

    Linda H, Miranda NSW
    (Miranda NSW to Edwardstown SA, July 2019)

    5
  5. Very Good Service from start to finish ,great friendly staff. Alex Mojsish

    Alex M, Robina QLD
    (Robina QLD to West Lakes SA, July 2019)

    5
  6. Everything was smooth and easy from the first phone call to delivery. Nothing was ever a problem for us or from Kent.

    Paul R, Cronulla NSW
    (Cronulla NSW to South Perth WA, July 2019)

    5
  7. The people doing the uplift didn’t bring anywhere near enough labels, so almost half our boxes had no label. As it turned out everything arrived fine but if there had been a problem or something had gone missing the lack of labels would have made it messier to sort out.

    Suzie & Dave R, Pakenham VIC
    (Pakenham VIC to Malak NT, July 2019)

    4
  8. Yes the team Kent sent were terrific, knew what they were doing and were polite and easy to deal with. Our move did require a hoist and that part of the service was again well organised.

    Mr Don T, Oakleigh VIC
    (Oakleigh VIC to Noble Park VIC, July 2019)

    5
  9. Every step of the process was professional and seamless. We knew exactly what was happening with constant communication from the staff at Kent’s. The guys who packed and unpacked took great care with our furniture. We were very impressed! Highly recommended.

    Lyn M, Virginia QLD
    (Virginia QLD to Prospect TAS, July 2019)

    5
  10. We were extremely happy. Also because of they way the crew were kind to Mum, knowing she was moving from her family home into aged care. Their attitude helped to make it easier on the day, so thank you!

    M, Nelson Bay NSW
    (Nelson Bay NSW to Shoal Bay NSW, July 2019)

    5

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